What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Akash Kumar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
TeamViewer Uses and Ease of Access
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Teamviewer is highly reliable and easy to implement/use. The best functionality is lag free access in comparison to other similar products.
What is your favorite aspect of this product?
The best part about this product is it is very easy to use and requires minimal internet to access and perform certain actions on host system.
What do you dislike most about this product?
If the costing reduces by 10-20% then this will be the best market player in its segment.
What recommendations would you give to someone considering this product?
I would highly recommend this product as I have been using this since past two years and barely notice any app crashes or no api response cases.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Swastik P.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use and fantastic product!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It's been in picture for a long while. It's trustable and optimized pretty well for even low end systems.
What is your favorite aspect of this product?
Able to access and change required at client's end.
What do you dislike most about this product?
nothing. Few bugs occur here and there which can be ignored.
What recommendations would you give to someone considering this product?
It's a well organized finished product, can absolutely go with it.
Pros
- Effective Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
Riju M.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2024
User friendly Screenshare software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Hassle-free navigation
What is your favorite aspect of this product?
Easy to view other's screen
What do you dislike most about this product?
Security features can be improvised
What recommendations would you give to someone considering this product?
Highly recommended screenshare software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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