What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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TeamViewer Reviews
Anuj Sant T.
- Role: Vendor Management
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2024
Great easy to use product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Compatibility on third party system, easy to use
What is your favorite aspect of this product?
Easily download able no VPN requirement
What do you dislike most about this product?
Nothing as such product is good and easy to use for beginners
What recommendations would you give to someone considering this product?
Go ahead after testing your usage requirements
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
UTSAV A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2024
Awesome product must try once
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
If we talk about team viewer its easy to user and very reliable as compared yo others.
What is your favorite aspect of this product?
User can able to access from other device like computer, smartphone and tablet.
What do you dislike most about this product?
Nothing as but i like this product
What recommendations would you give to someone considering this product?
Please use this product for accessing other device it is very easy yo handle and use
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Rishabh P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2024
Simple and powerful remote management tool!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Team viewer is easier to operate on and user interface is quite minimal and staright forward which helps in learning it easily. It has been super useful and with lots of advance feature like controlling screen.
What is your favorite aspect of this product?
I really like how easy it is to configure and easy to operate with team members working remotely, its file sharing and asking for a distinctive part of computer makes it very likeable and useful.
What do you dislike most about this product?
In my usage i do not find any major bugs. Although speed of data transfer can be improved.
What recommendations would you give to someone considering this product?
I highly recommend team memebers of sales as well customer executive in it companies for faster issue resolution with remote working.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
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