What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Runo N.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Better Remote Management With TeamViewer
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Remote Management comes with great security features and makes it easy to manage and centralize IT operations
What is your favorite aspect of this product?
Using TeamViewer Remote Management is easy I like the many security features Managed of IT infrastructure is easy with TeamViewer Remote Management
What do you dislike most about this product?
No issues with TeamViewer Remote Management. It has been working well.
What recommendations would you give to someone considering this product?
I recommend for remote monitoring and management because it has all the features it takes to be the best. It is secure too.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Dannirys U.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2022
Fast remote connection at all times
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
we are using teamviewer to provide remote support to our users who are far away, also to access our servers and work in collaboration with other co-workers, teamviewer shortens the distance and allows us to do our work no matter where we are .
What is your favorite aspect of this product?
Teamviewer is one of the best tools I've used, it's easy to install, it's available on multiple platforms and mobile devices, the learning curve is relatively short, it has multiple settings to improve remote connections and have excellent communication both with the remote user as with the remote computer, any user can do not need to be an expert, it is very intuitive.
What do you dislike most about this product?
I don't like the mobile version, the experience is not the same as the remote version, it feels slow.
What recommendations would you give to someone considering this product?
Without a doubt the most complete and fastest application for remote connections, I recommend it.
Pros
- Client Friendly Policies
- Altruistic
- Client's Interest First
- Friendly Negotiation
Please tell us why you think this review should be flagged.
Gerald L.
- Role: Information Technology
- Industry: Machinery
- Involvement: End User of Application
Submitted Oct 2022
Solid performance and cross-platform compatibility
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer runs on Windows, macOS, Android, and iOS, as well as Chrome. I laud TeamViewer for its stylish interface and up-to-date capabilities. Employess are able to remote into their work computers, access files, and be able to run the applications they need to get their job done
What is your favorite aspect of this product?
TeamViewer is faster, more secure and much easier to deploy and manage. Additionally, it allows for drag-and-drop file transfers and easy multi-monitor support, making it suitable for direct connections either within a network or across the internet
What do you dislike most about this product?
The platform doesn't provide powerful tools to set up automatic event triggers and cross-platform access. Would like to have a powerful remote utilities toolbox
What recommendations would you give to someone considering this product?
TeamViewer has a host of specialized remote access and support solutions fit for a variety of different users. It is aimed at individuals or businesses wanting to remotely access computers from any location. It certainly allows for unlimited concurrent sessions and technicians, event logs, reboots, and more
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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