What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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TeamViewer Reviews
Gopi M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Easy remote management and discover.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Remote device monitoring to receive alerts for each device and patch management is one of the great features that I like most while working with my colleagues.
What is your favorite aspect of this product?
My favorite thing is the automatic detection of devices such as printers, computers, and routers, and detecting valnuvrities is hassle-free after setup with team viewer remote management.
What do you dislike most about this product?
The user interface is hard to understand initially, it takes me almost a week to understand all its features. I think they should make it easier with future updates.
What recommendations would you give to someone considering this product?
I will recommend this to install this remote management tool while working with the same network.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Alphonso J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
Offers the Best Remote Monitoring Solutions
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
There is no other better tool that offers the best remote desktop management and monitoring solutions than TeamViewer Remote Management. TeamViewer Remote Management tops the game due to its reliability and affordability.
What is your favorite aspect of this product?
I love TeamViewer Remote Management because navigating through its interface is so easy,. TeamViewer Remote Management has a friendly support team.
What do you dislike most about this product?
I sincerely love everything about TeamViewer Remote Management. No dislikes at all.
What recommendations would you give to someone considering this product?
TeamViewer Remote Management is highly recommendable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Laiken H.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
TeamViewer Remote Management Is a Dependable Tool
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The ease of use of TeamViewer Remote Management makes it a dependable product. Moreover, we are able to share screens remotely and share ideas with our team, which enhances productivity.
What is your favorite aspect of this product?
TeamViewer Remote Management is so reliable and affordable to use. TeamViewer Remote Management has an intuitive interface and easy to understand features.
What do you dislike most about this product?
I do not dislike anything about TeamViewer Remote Management. TeamViewer Remote Management has been sensational to us.
What recommendations would you give to someone considering this product?
TeamViewer Remote Management is a great remote control tool that you need to give a try. The reliability of TeamViewer Remote Management will amaze your team.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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