What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceTeamViewer Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on TeamViewer.
92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Deland M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Team is the best at what it does
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Team view has lots and lots of features In addition to remote access and management, TeamViewer also offers features such as remote printing, file transfer, and virtual meetings, making it a comprehensive solution for remote work. Not something you see a lot from basic remote support software.
What is your favorite aspect of this product?
Easy setup and use: TeamViewer is known for its straightforward setup process and user-friendly interface, making it accessible to individuals of all technical skill levels. This helps me when talking someone through the install over the phone.
What do you dislike most about this product?
The cost. The cost of TeamViewer's paid plans can be higher compared to other similar remote management solutions. Its best to shop around before deciding.
What recommendations would you give to someone considering this product?
Before making a decision, it's important to thoroughly evaluate your specific remote management requirements. It's important to keep in mind that the cost of its paid plans can be higher compared to other similar solutions, and the connection speed can be slow for some users. Also the advanced features of TeamViewer can be complex to set up and use, requiring a higher level of technical proficiency.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Randhir T.
- Role: Consultant
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Best Remote management tool exist in the market.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Better UI, Ease to use. Cost.
What is your favorite aspect of this product?
Dashboard. Secured connection. File sharing option. Screen sharing with better resolution.
What do you dislike most about this product?
always popup when you restart your system , but you can disable now in it setting "startup setting"
What recommendations would you give to someone considering this product?
If anyone looking for a tool that has a good screen-sharing facility, file sharing facility for remote machines that its really good, you got blindly go with it. its supports all the cross-platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amar Y.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Best Remote Management Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It’s easy to use, can connect just using unique id and implementation is also quite easy and it supports over multiple operating systems
What is your favorite aspect of this product?
Remote supports
What do you dislike most about this product?
Security awareness
What recommendations would you give to someone considering this product?
Use it without hesitation it’s one of best remote management software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.