What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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See what's New in TeamViewer Remote
TeamViewer Reviews
Vimal V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2023
Easy to use, highly effective for training
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Easy to use and highly effective
What is your favorite aspect of this product?
Screen sharing can connect anyone instantly
What do you dislike most about this product?
I have nothing to dislike
What recommendations would you give to someone considering this product?
Highly effective connecting with team
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mike J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Remote Management Made Easy
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Remote Management stands out from other similar products due to its all-in-one platform that offers a comprehensive set of features for remote monitoring and management. Unlike other remote management products, TeamViewer's platform includes capabilities such as endpoint protection, backup and recovery, software inventory management, and a variety of reporting options that provide users with valuable insights into their remote devices' health and performance.
What is your favorite aspect of this product?
My favorite aspect of the TeamViewer Remote Management product is its ease of use and accessibility. The platform provides a user-friendly interface that allows users to easily navigate and access all of its features. Another benefit is the ability for users to remotely monitor and manage their devices from anywhere, at any time, using a variety of different devices including desktops, laptops, tablets or smartphones.
What do you dislike most about this product?
It is hard to identify a specific aspect of this product that I dislike the most. However, one potential area for improvement could be the pricing model as it may not be cost-effective for smaller businesses or individuals who do not require all of the advanced features offered by the platform.
What recommendations would you give to someone considering this product?
For someone considering the TeamViewer Remote Management product, I would highly recommend taking advantage of the free trial to test out all the platform's features and see how it meets their specific monitoring and management needs.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Rahul R.
- Role: Operations
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2023
team viewer product review
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
ease of use and good support
What is your favorite aspect of this product?
easy connection establishment
What do you dislike most about this product?
patch updates are too much
What recommendations would you give to someone considering this product?
integration enhancement
Pros
- Helps Innovate
- Efficient Service
- Generous Negotitation
- Transparent
Please tell us why you think this review should be flagged.
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