What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
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TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Samantha C.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2023
Teamviewer is a great remote connect option p2p
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Easy and free way to remote connect with a colleagues computer for tech help.
What is your favorite aspect of this product?
The software works great and is a great value
What do you dislike most about this product?
No longer free option
What recommendations would you give to someone considering this product?
Great p2p computer management software for those who need tech help etc. Sign in with passcode so it is secure and access only allowed with password one time.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Narine B.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Amazing Application to use
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer Remote Management has all the necessary features to use.
What is your favorite aspect of this product?
It's very user-friendly.
What do you dislike most about this product?
Nothing, I love this product.
What recommendations would you give to someone considering this product?
Just download, setup and enjoy.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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