What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Aishwarya R.
- Role: Consultant
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Feb 2024
Fantastic product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
Easy to use
What is your favorite aspect of this product?
It's simplicity
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Go for it!!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Chiranjib B.
- Role: Public Sector
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2024
Very easy to read review and find best product
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer stands out from other remote access and support tools due to its simplicity, cross-platform compatibility, and a wide range of features. It offers easy setup, allowing users to connect remotely across various devices and operating systems without complex configurations. TeamViewer's versatility in supporting different platforms, including Windows, macOS, Linux, Android, and iOS, distinguishes it in the market. Furthermore, its features like file transfer, remote printing, and unattended access contribute to its popularity for both personal and business use.
What is your favorite aspect of this product?
users often appreciate TeamViewer for its user-friendly interface, seamless cross-platform connectivity, and versatile features that simplify remote access and support tasks.
What do you dislike most about this product?
Nothing is dislike
What recommendations would you give to someone considering this product?
For those considering TeamViewer, I recommend assessing your specific remote access and support needs. Take advantage of its free trial to explore its features and compatibility with your devices and operating systems. Ensure that TeamViewer aligns with your security requirements, especially if used in a business context. Additionally, explore the available support and documentation to make the most out of the software's capabilities
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rushan K.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2023
Simple and intuitive, offers extreme value.
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
The simple and intuitive ui, the value that the product provides for free and the reliability that comes with the brand just stands out from its competitors. This is the first software that comes to mind when i want to do remote desktop viewing.
What is your favorite aspect of this product?
Its simplicity and usability, its just one code that you need to enter on both the desktops and your remote desktop environment is setup and ready to go. Plus if you have a good internet connection then the performance is quite good too.
What do you dislike most about this product?
Well, there's not much to dislike, however the only inconvenience that i faced was with OS level shortcuts, TeamViewer is by default treated as an application on the host OS, so its difficult to perform an OS level shortcut on the target desktop, which kind of slows down the workflow. I would like if there was an option to override the host desktop and prioritise the remote desktop.
What recommendations would you give to someone considering this product?
TeamViewer quite some amount of internet bandwidth if you want to get the optimal experience so make sure that you have enough of it, and be careful about anything critical in the background, which could potentially be affected.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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