What is TeamViewer?
Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamViewer?
Pros
- Effective Service
- Enables Productivity
- Saves Time
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Discovery
Network Management
Process Automation
Patch Management
Endpoint Backup
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
TeamViewer Remote: It's time for a new view
See what's New in TeamViewer Remote
TeamViewer Reviews
Parth M.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Very useful application. Great features!
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
It’s very easy to use.
What is your favorite aspect of this product?
You can use it anywhere. Also can control your pc with phone.
What do you dislike most about this product?
It can be improved for mobile app.
What recommendations would you give to someone considering this product?
Really good product to use. Can be used for personal and business purposes.
Pros
- Saves Time
- Over Delivered
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Milan P.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Easy to acess
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer supports a wide range of operating systems, including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across diverse devices.
What is your favorite aspect of this product?
It allows for remote control of devices even when no one is present at the remote location, useful for IT support and management.
What do you dislike most about this product?
Some users are concerned about data security and privacy.
What recommendations would you give to someone considering this product?
A free and easy-to-use option for basic remote access, integrated with Google Chrome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Simon M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Impressive Software
Likeliness to Recommend
What differentiates TeamViewer from other similar products?
TeamViewer stands out for its ease of use, high performance, and cross-platform support, which makes remote access and troubleshooting straightforward regardless of the operating system.
What is your favorite aspect of this product?
My favorite aspect of TeamViewer is its seamless connection setup and high-quality remote access, which allows for smooth and effective remote troubleshooting.
What do you dislike most about this product?
The cost can be a concern, particularly for smaller teams or organizations, as it tends to be on the pricier side compared to some other remote access tools.
What recommendations would you give to someone considering this product?
For those considering TeamViewer, it's ideal if you need a robust, cross-platform remote access solution with reliable performance. Ensure it fits within your budget and assess if its advanced features align with your needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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