TeamViewer Logo
TeamViewer Logo
TeamViewer

TeamViewer

Composite Score
8.9 /10
CX Score
9.1 /10
TeamViewer
8.9 /10

What is TeamViewer?

Tech defects, system errors, and software queries result in costly downtime, but even if IT issues are unavoidable, slow response times are not. With TeamViewer Remote, you can securely connect to your IT systems from any location to provide seamless support in an instant.

Company Details


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Awards & Recognition

TeamViewer won the following awards in the Web and Video Conferencing - Enterprise category

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TeamViewer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamViewer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamViewer?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Reliable
  • Transparent

Feature Ratings

Average 87

Screen Share

89

File Transfer

89

Audio Conferencing VoIP

88

Virtual Whiteboard

87

Keyboard Mouse Control

87

Audio Conferencing Call in Bridge

86

Video Conferencing

86

Audio Controls

85

Application Share

85

Instant Messaging

85

Facilitator Functions

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Ease of IT Administration

86

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Data Integration

84

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

82

Ease of Customization

82

TeamViewer Reviews

Jaydeep s.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

It will increase your productivity must use

Likeliness to Recommend

10 /10

What differentiates TeamViewer from other similar products?

I love it. Honestly such very useful and productive tool. It easy to use and real time saver.

What is your favorite aspect of this product?

I can assess multiple devices using my laptop. i can edit video from laptop, tablet, to get all assess to all power of my computer. It is highly functioning application for me

What do you dislike most about this product?

Some time it crashed while i do heavy task.

What recommendations would you give to someone considering this product?

Truly is best tool for productivity

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ndiga M.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Best Web Conferencing Tool

Likeliness to Recommend

9 /10

What differentiates TeamViewer from other similar products?

One thing that makes TeamViewer Meeting standard out is the secure connection. It also supports multiple users and is easy to use too.

What is your favorite aspect of this product?

I like that TeamViewer Meeting ia affordable and easy to use. It makes connections secure The quality of audio and video is outstanding

What do you dislike most about this product?

Zero regrets as TeamViewer Meeting has outperformed

What recommendations would you give to someone considering this product?

For web conferencing, you can never go wrong with TeamViewer Meeting

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Alana P.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Solution for your remote workspace interaction.

Likeliness to Recommend

9 /10

What differentiates TeamViewer from other similar products?

The host could share screens smoothly with its participants, chat during conferences and even have the right to share important documents during live sessions with candidates.

What is your favorite aspect of this product?

This software is a single click join interface. This software could be accessed on both desktop and mobile. A large number of participants join live sessions and have complete access to view and edit the documents shared by the host.

What do you dislike most about this product?

TeamViewer Meeting premium package is an expensive one and you have to pay on a monthly basis to enjoy all the benefits offered by the company.

What recommendations would you give to someone considering this product?

TeamViewer Meeting is used by companies who conduct seminars and people interaction through virtual destinations. This software allows its user to invite a large audience and share their company goal with their targeted audience with single live streaming.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Saves Time

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