What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Sales Analytics category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Continually Improving Product
  • Helps Innovate

Feature Ratings

Average 80

Dashboard

88

Scenario Analysis

81

Intelligent Alerts and Notifications

80

Visual Pipeline Monitoring

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

79

Collaboration

79

Data Ingestion and Interoperability

79

Predictive Sales Forecasting

78

Territory Analytics and Management

78

Pipeline Planning

77

Vendor Capability Ratings

Average 79

Quality of Features

82

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

81

Ease of Implementation

80

Ease of Data Integration

79

Business Value Created

79

Usability and Intuitiveness

79

Vendor Support

78

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Tableau CRM Analytics Reviews

Chandrashekhar K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Excellent product for data visualization

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Better tools for data visualization

What is your favorite aspect of this product?

Dashboard creation

What do you dislike most about this product?

Nothing to dislike really

What recommendations would you give to someone considering this product?

Play with the product to understand how it works

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shashwat T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Delightful Features, Intuitive UI

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau handles big data very well.

What is your favorite aspect of this product?

Features & UX

What do you dislike most about this product?

I don't its pricing, i think they need to change it

What recommendations would you give to someone considering this product?

100% Recommended

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Vishal D.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Integration with Salesforce Ecosystem: Tableau CRM Analytics is tightly integrated with the Salesforce ecosystem. It can seamlessly connect to Salesforce data, allowing users to analyze and visualize their Salesforce data without the need for complex data integration processes. AI and Machine Learning: Salesforce Einstein, the AI component of Tableau CRM Analytics, brings machine learning capabilities to the platform. It can automatically discover insights, recommend actions, and predict outcomes based on historical data. This integration of AI helps users make data-driven decisions. Point-and-Click Analytics:

What do you dislike most about this product?

everything good and fine for my use case

What recommendations would you give to someone considering this product?

upgrade it smoother and user-friendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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