What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Sales Analytics category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
85%
Negotiation and Contract:
73%
Conflict Resolution:
86%
Strategy & Innovation:
85%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

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2% Negative
12% Neutral
86% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Inspires Innovation
  • Client Friendly Policies

Feature Ratings

Average 81

Dashboard

88

Scenario Analysis

82

Intelligent Alerts and Notifications

82

Visual Pipeline Monitoring

81

Predictive Time-Series Reporting & Analytics

80

Artificial Intelligence-Based Insights

80

Collaboration

80

Data Ingestion and Interoperability

79

Territory Analytics and Management

79

Predictive Sales Forecasting

79

Pipeline Planning

77

Vendor Capability Ratings

Average 80

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

82

Ease of Customization

82

Business Value Created

81

Ease of Implementation

80

Usability and Intuitiveness

80

Ease of Data Integration

80

Vendor Support

79

Availability and Quality of Training

78

Product Strategy and Rate of Improvement

77

Tableau CRM Analytics Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2024

must use software for better results

Likeliness to Recommend

8 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Caring

Shrirang P.

  • Role: Student Academic
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Helps Innovate

Cons

  • Less Friendly Negotiation
  • Less Effective Service
  • Less Caring

Sandip S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Has wide range of features, Good graphical UI.

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

Its user frienldy Graphical user interface makes it easy to imeplement. Good customer support. Quite fast and powerfull reporting. Drag and drop functionality.

What is your favorite aspect of this product?

Its graphical user interface is quite good. Its data visualization is quite impressive.

What do you dislike most about this product?

Depending on usage and features, its cost increases. Its wide range of features makes it diffucult to learn for beginners.

What recommendations would you give to someone considering this product?

Go for it for its data visualizations. Also it provides feature of access it from any devices like mobile phone, tab, pc.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Cons

  • Less Reliable
  • Less Effective Service

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