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What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Respectful
- Client Friendly Policies
- Continually Improving Product
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Scenario Analysis
Intelligent Alerts and Notifications
Visual Pipeline Monitoring
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Collaboration
Data Ingestion and Interoperability
Predictive Sales Forecasting
Territory Analytics and Management
Pipeline Planning
Vendor Capability Ratings
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Tableau CRM Analytics Reviews
- Role: Consultant
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great product and features, complete
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Shiv Dutt S.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Amazing CRM Analytic tool, but Costly
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Very attractive GUI, Dashboards. If you want to do reporting for Salesforce data then good tool else there is lot of issue with connectivity with other tools. Also Complex logic can not be Implemented such as snapshot logic.
What is your favorite aspect of this product?
Eye catching interactive Dashboards.
What do you dislike most about this product?
limitation to write complex logics and bringing the data from other different sources is difficult.
What recommendations would you give to someone considering this product?
if you want to do reporting for salesforce database or if you have centralized database with business logic implemented then you can consider this tool.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Kushal V.
- Role: Consultant
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2022
Making smarter visualisation with Tableau CRM.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Fast Data processing, stability, balance between flow of visualization and they also embedding these Analytics within the Salesforce ecosystem.
What is your favorite aspect of this product?
Easy to learn and ease to implement.
What do you dislike most about this product?
Little Costly
What recommendations would you give to someone considering this product?
Fast processing engine, scaling Dashboard reports, integration with internal BI tool is effortless. Give stability, integrity.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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