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What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
2
Since last award
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Respectful
- Client Friendly Policies
- Continually Improving Product
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Scenario Analysis
Intelligent Alerts and Notifications
Visual Pipeline Monitoring
Predictive Time-Series Reporting & Analytics
Artificial Intelligence-Based Insights
Collaboration
Data Ingestion and Interoperability
Predictive Sales Forecasting
Territory Analytics and Management
Pipeline Planning
Vendor Capability Ratings
Quality of Features
Ease of Customization
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Also Featured in...
Tableau CRM Analytics Reviews
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Motiram S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jan 2024
Some of the feature are disappointed
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau CRM Analytics, part of the Salesforce ecosystem, has several features and characteristics that differentiate it from other similar business intelligence and analytics products. Keep in mind that the competitive landscape may change, and new features may have been introduced since my last update in January 2022.
What is your favorite aspect of this product?
As a machine learning model developed by OpenAI, I don't have personal preferences or opinions, so I don't have a favorite aspect of any product. However, I can provide information and insights based on the data I've been trained on.
What do you dislike most about this product?
As of my last knowledge update in January 2022, Tableau CRM Analytics, formerly known as Einstein Analytics, has both strengths and potential limitations when compared to other similar products in the business intelligence and analytics space. Keep in mind that advancements and changes may have occurred since then
What recommendations would you give to someone considering this product?
Clearly define your organization's business intelligence and analytics needs. Identify the specific use cases and requirements that are crucial for your decision-making process.
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Client Friendly Policies
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
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Jessica G.
- Role: Operations
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Jan 2024
User friendly and accurate.
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
User friendly, reporting is top notch, enables you to provide alot of data into single paged reports for your firm to get analysis and insights
What is your favorite aspect of this product?
Its usability and capacity to showcase big flat data into good analytical reports which helps the firm get their conclusions and help us consultants to help the client at priority
What do you dislike most about this product?
Its not for beginners one must know the basics to start reporting on it
What recommendations would you give to someone considering this product?
If your organisation needs good analyses and ready to work insights on the goals you are focusing and you need to cater different clients in various industries then this is the best tool.
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Abhishek V.
- Role: Vendor Management
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best Visual Representation and Easy to Use
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The features and ease of use , everything is on tips to use
What is your favorite aspect of this product?
The dashboard and visual representation
What do you dislike most about this product?
Sometimes it goes slow
What recommendations would you give to someone considering this product?
Will recommend surely
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Under Delivered
- Less Transparent
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
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