What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It’s a complete intelligence experience built for Salesforce.

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Awards & Recognition

Tableau CRM Analytics won the following awards in the Sales Analytics category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Continually Improving Product
  • Helps Innovate

Feature Ratings

Average 80

Dashboard

88

Scenario Analysis

81

Intelligent Alerts and Notifications

80

Visual Pipeline Monitoring

80

Predictive Time-Series Reporting & Analytics

79

Artificial Intelligence-Based Insights

79

Collaboration

79

Data Ingestion and Interoperability

79

Predictive Sales Forecasting

78

Territory Analytics and Management

78

Pipeline Planning

77

Vendor Capability Ratings

Average 79

Quality of Features

82

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

81

Ease of Implementation

80

Ease of Data Integration

79

Business Value Created

79

Usability and Intuitiveness

79

Vendor Support

78

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

Tableau CRM Analytics Reviews

Motiram S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Some of the feature are disappointed

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau CRM Analytics, part of the Salesforce ecosystem, has several features and characteristics that differentiate it from other similar business intelligence and analytics products. Keep in mind that the competitive landscape may change, and new features may have been introduced since my last update in January 2022.

What is your favorite aspect of this product?

As a machine learning model developed by OpenAI, I don't have personal preferences or opinions, so I don't have a favorite aspect of any product. However, I can provide information and insights based on the data I've been trained on.

What do you dislike most about this product?

As of my last knowledge update in January 2022, Tableau CRM Analytics, formerly known as Einstein Analytics, has both strengths and potential limitations when compared to other similar products in the business intelligence and analytics space. Keep in mind that advancements and changes may have occurred since then

What recommendations would you give to someone considering this product?

Clearly define your organization's business intelligence and analytics needs. Identify the specific use cases and requirements that are crucial for your decision-making process.

Pros

  • Enables Productivity
  • Unique Features
  • Saves Time
  • Client Friendly Policies

Cons

  • Less Efficient Service

Jessica G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jan 2024

User friendly and accurate.

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

User friendly, reporting is top notch, enables you to provide alot of data into single paged reports for your firm to get analysis and insights

What is your favorite aspect of this product?

Its usability and capacity to showcase big flat data into good analytical reports which helps the firm get their conclusions and help us consultants to help the client at priority

What do you dislike most about this product?

Its not for beginners one must know the basics to start reporting on it

What recommendations would you give to someone considering this product?

If your organisation needs good analyses and ready to work insights on the goals you are focusing and you need to cater different clients in various industries then this is the best tool.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Abhishek V.

  • Role: Vendor Management
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Best Visual Representation and Easy to Use

Likeliness to Recommend

8 /10

What differentiates Tableau CRM Analytics from other similar products?

The features and ease of use , everything is on tips to use

What is your favorite aspect of this product?

The dashboard and visual representation

What do you dislike most about this product?

Sometimes it goes slow

What recommendations would you give to someone considering this product?

Will recommend surely

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Under Delivered
  • Less Transparent
  • Less Friendly Negotiation

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