Syndigo LLC

Syndigo

Composite Score

6.4 /10

CX Score

6.5 /10

15 Reviews Write a Review

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What is Syndigo?

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating information so participants can increase sales on every shelf.

Company Details

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Syndigo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Syndigo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

88 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 65%
Negotiation and Contract:: 52%
Conflict Resolution:: 66%
Strategy & Innovation:: 66%
Service Experience:: 78%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Syndigo?

9% Negative

23% Neutral

68% Positive

Pros

Respectful
Security Protects
Effective Service
Saves Time

Cons

Less Generous
Less Transparent
Less Friendly Negotiation

Feature Ratings

Average 71

Reference Data Management

Entity Deduplication

Workflow Management

Aggregational Hierarchies Management

Record Linkage

Entity Relationship Management

Multi-Domain Mastering

Data Modelling Tools

Record Management

Metadata Management

Intrinsic Data Model

Vendor Capability Ratings

Average 70

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration

Also Featured in...

Product Information Management

Score 6.1

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Syndigo Reviews

Josh F.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Nice growing company with solid customer service.

Likeliness to Recommend

8 /10

What differentiates Syndigo from other similar products?

Always improving their platform and processes.

What is your favorite aspect of this product?

Great customer service

What do you dislike most about this product?

They are a growing company. However the constant change in platform and process without a good “unavailing” or explanation is frustrating. I do appreciate that they are trying tri constantly approve though. It’s just changed one day and you roll with it until they find their sweet spot.

What recommendations would you give to someone considering this product?

Ask that they tag all files fed to your DAM or your 3rd party vendors be tagged with metadata that can distinguish theirs from yours in future state. Understand what you want up front. Inquire about the cost of the second contract so you are aware of long term costs once integrated and fully implemented.

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Cons

Less Generous
Less Transparent

Saurabh G.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Great product for master data management

Likeliness to Recommend

7 /10

What differentiates Syndigo from other similar products?

Ease of use

What is your favorite aspect of this product?

Depth of segregation

What do you dislike most about this product?

Interface

What recommendations would you give to someone considering this product?

If tou have a need to manage product data, it will be a best choice

Pros

Enables Productivity
Unique Features
Effective Service
Inspires Innovation

Siddham S.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Best in the market, considering all the aspects.

Likeliness to Recommend

10 /10

What differentiates Syndigo from other similar products?

It's very customizable and user friendly. Also, the documentation and training they provide is very helpful in day to day usage.

What is your favorite aspect of this product?

Product features and continuous updates.

What do you dislike most about this product?

There isn't much to hate but they can improve the content on their documentation portal, covering some exceptional use cases.

What recommendations would you give to someone considering this product?

Best in the market, considering all the aspects from pricing to product features.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Syndigo

What is Syndigo?

Company Details

Need Assistance?

Syndigo Ratings

79 Likeliness to Recommend

88 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love Syndigo?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Intrinsic Data Model Includes basic data models out of the box such as customer, account, product, location, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Product Information Management

Syndigo Reviews

Josh F.

Nice growing company with solid customer service.

Likeliness to Recommend

Pros

Cons

Saurabh G.

Great product for master data management

Likeliness to Recommend

Pros

Siddham S.

Best in the market, considering all the aspects.

Likeliness to Recommend

Pros

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Feature Ratings

Reference Data Management

Entity Deduplication

Workflow Management

Aggregational Hierarchies Management

Record Linkage

Entity Relationship Management

Multi-Domain Mastering

Data Modelling Tools

Record Management

Metadata Management

Intrinsic Data Model

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Ease of Customization

Business Value Created

Ease of Data Integration