What is Swapcard?
Looking for a partner to make organizing events easy and stress-free? Meet Swapcard — the AI-powered solution that helps you increase revenue for your events, exhibitors, and sponsors. Swapcard saves time for your teams and turns your one-shot events into year-round community experiences that keep your audience coming back for more. Create engaging and memorable events that your attendees will love.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swapcard?
Pros
- Efficient Service
- Helps Innovate
- Reliable
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Exhibitor or Vendor Environment
Attendee Engagement
Metric and Reporting
Presentation/ Webinar Capabilities
Customer Support
Registration Process/Integration
Networking Facilitation
Whitelabeling
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Virtual, In-person & Hybrid Events Platform
Mobile App
AI-Powered Matchmaking
Exhibitor Product Marketplace
Community Platform
Onsite Interactions
Analytics & Data
On-demand Library
Registration and Badging
Onsite Professional Services
Meet Swapcard
Swapcard Reviews
Gayathri Ajith C.
- Role: Student Academic
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Unique features!
Likeliness to Recommend
What differentiates Swapcard from other similar products?
Easy user platform
What is your favorite aspect of this product?
Time saving
What do you dislike most about this product?
Nothing in particular!
What recommendations would you give to someone considering this product?
Definitely try it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shiva S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic product. Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Swapcard from other similar products?
As soon as the crucial quote-to-cash procedure was automated, Swapcard noticed a benefit. "It's wonderful. In terms of data collecting, financial flow, and awareness of our current situation, the effects were immediate. We click a button, and five seconds later, everything is visible," Guillaud explained. "Today, our systems can communicate with one another. The information is more accurate and the data is cleaner. We can put our attention elsewhere. In favor of greater time for analysis and decision-making, we spend less time ensuring sure it is accurate. It is magical.
What is your favorite aspect of this product?
Iniwave has been able to keep up with the rapidly expanding business by being able to create integrations quickly and hand them off to Swapcard to handle. "One of Celigo's best features is how quickly you can put it into use. As things change quickly and we can easily implement a new procedure with Celigo if we just have a month to do so, this enables me to add additional value, said Guillonchon. The business is thinking about integrating with HRIS software and payment processors in the future. Guillaud remarked, "With Celigo, everything was smooth." This is a huge relief because all the hard work is now paying off.
What do you dislike most about this product?
During the past few years, Swapcard's growth has averaged double digits each year. Yet, as a result of that expansion, the business deployed dozens of software, including Quickbooks and Zoho Book/CRM, across numerous accounting teams in different nations. Because of this, the company was unable to see its cash position, had to deal with human errors, and had its accountants spend 95% of their time on activities unrelated to analysis and reporting. Further complicating the company's capacity to offer complete, correct data across all systems was the adoption of Salesforce, which required a high level of customization.
What recommendations would you give to someone considering this product?
We noticed outcomes immediately quickly. It's wonderful. In terms of data collecting, financial flow, and awareness of our current situation, the effects were immediate. After pressing a button, everything is visible after five seconds. We now have systems that communicate with one another. The information is more accurate and the data is cleaner. We can put our attention elsewhere. In favor of greater time for analysis and decision-making, we spend less time ensuring sure it is accurate. This is magic.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ishfaq A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Swapcard Review
Likeliness to Recommend
What differentiates Swapcard from other similar products?
One of the key differentiators of Swapcard is its focus on networking and matchmaking features. The platform uses AI-powered algorithms to suggest relevant connections and facilitate one-on-one video meetings and chat features. This sets it apart from other event management platforms that may focus more on event logistics and registration. Swapcard also offers a range of customizable event pages that allow organizers to create branded event pages with a variety of features, including speaker bios, session information, and event schedules. This makes it easy for attendees to navigate and engage with the event,
What is your favorite aspect of this product?
Swapcard's AI-powered matchmaking and networking features, as well as its customizable event pages and mobile app. These features make it easier for event organizers to create engaging and interactive events, and for attendees to connect with each other and network.
What do you dislike most about this product?
The user interface can be a bit overwhelming and take some time to get used to. Additionally, some users have reported occasional technical glitches or bugs. However, overall, these issues appear to be relatively minor and don't detract significantly from the overall value of the platform.
What recommendations would you give to someone considering this product?
Take advantage of the platform's AI-powered matchmaking features. Make sure to fill out your profile and preferences as thoroughly as possible to get the most relevant and useful connections. Use the customizable event pages to create a branded and engaging experience for your attendees. Include relevant information about your event, such as session information, speaker bios, and event schedules, to keep attendees informed and engaged. Encourage attendees to use the mobile app Take advantage of the platform's analytics and reporting tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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