Riverbed Technology, Inc.

SteelHead

Composite Score

7.8 /10

CX Score

8.1 /10

12 Reviews Write a Review

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What is SteelHead?

Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.

Company Details

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Awards & Recognition

SteelHead won the following awards in the SD-WAN - Midmarket category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

2023

SteelHead Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SteelHead.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SteelHead?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 85

Application Optimization

Load Sharing

Adaptive Traffic

Dynamic Routing

Resilience

Multiple Connection Type Support

Quality of Service

Flexible Deployment

SD-WAN Security

Simple Administration

Ease of Troubleshooting

Vendor Capability Ratings

Average 82

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

SteelHead Reviews

Seun a.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

SDWAN from Riverbed

Likeliness to Recommend

10 /10

What differentiates SteelHead from other similar products?

WAN optimization - Excellent Performance SD WAN - Excellent Application security features - excellent Dashboard - Excellent Very stable - 10X compression

What is your favorite aspect of this product?

product capabilities are upto the par and meets our requirement

What do you dislike most about this product?

To improve the tool, it lacks a real-time traffic graph.

What recommendations would you give to someone considering this product?

Performance par excellence Very Robust Excellent reporting SD WAN - Amazing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stefan S.

Role: C-Level
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Great quality product with adequate support

Likeliness to Recommend

7 /10

What differentiates SteelHead from other similar products?

It has continuously demonstrated its capabilities to improve quality with relative ease.

What is your favorite aspect of this product?

Its ease of use and ease of implementation

What do you dislike most about this product?

I dislike nothing

What recommendations would you give to someone considering this product?

That they will be getting their value definitely

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Niketan S.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

An all in one product with great ROI

Likeliness to Recommend

10 /10

What differentiates SteelHead from other similar products?

The ease of deployment at the initial stages of implementation, the service and support provided by the technical team (when under contract obviously). I have had instances when certain cases have taken a long time to get redressal too however one thing is for sure, they will give a resolution to the issues you face. But mostly, it's a quick friendly call to get most of the issues/cases sorted. Looking at the financial aspect of the product, it is usually future ready and gives amazing ROI. We have multiple models being used in our organization and we have had them for almost an eternity now. And they still work like a charm.

What is your favorite aspect of this product?

A bit tricky, but easy administration once you get a hang of it. Very easy to troubleshoot. And the sales price point is just awesome if you bag a good deal

What do you dislike most about this product?

I have only faced issues with cert (CSR) import to the appliance. It can be me but it usually fails the first time for me. So that is my only issue with steelhead appliances

What recommendations would you give to someone considering this product?

Go for it. It makes absolute sense. And with new features coming up... It is on its way to become a complete single box design. Good for your present as well as future

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

SteelHead

What is SteelHead?

Company Details

Need Assistance?

Awards & Recognition

SteelHead Ratings

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love SteelHead?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Quality of Service Traffic prioritization and optimization for specific network services​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

SteelHead Reviews

Seun a.

SDWAN from Riverbed

Likeliness to Recommend

Pros

Stefan S.

Great quality product with adequate support

Likeliness to Recommend

Pros

Niketan S.

An all in one product with great ROI

Likeliness to Recommend

Pros

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Feature Ratings

Application Optimization

Load Sharing

Adaptive Traffic

Dynamic Routing

Resilience

Multiple Connection Type Support

Quality of Service

Flexible Deployment

SD-WAN Security

Simple Administration

Ease of Troubleshooting

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features