Sprout Social Enterprise

What differentiates Sprout Social Enterprise from other similar products?

Thanks to the multiple profiles offered in our company users have had the ability to better manage our social networks giving more visibility to our company and products, running our social profiles from one place simplifying the work and making it more optimal. Helping us to program and improve the content for our profiles, including a necessary variety of other platforms essential for the reach we were looking for.

What is your favorite aspect of this product?

It has a more integrated workflow giving you linear growth in all necessary areas, including the analysis and projections that are needed to keep up with the work involved in the networks at this time. It has an excellent training highlighting that nowadays it is increasingly difficult to get platforms that provide you with free and good quality training that allows you greater growth also in employees.

What do you dislike most about this product?

The breadth in the variety of languages could be better, sometimes it is a fairly recurrent limitation when we talk about international issues, sometimes when exporting PDF files it loses a lot of quality generating problems when trying to read and analyze them, the technical service could be better, sometimes the answers do not arrive on time and that generates uncertainty pausing unnecessarily.

What recommendations would you give to someone considering this product?

It is a very useful tool that will help you manage your networks implementing learning and saving you time, it is very easy to handle which generates excellent labeling in your campaign to create reports focusing on what you need to transmit effectively. The social aspect is extremely modern creating an unmatched advantage in these times, there is nothing you can not do because the informative windows that has always be aware of the updates and proposals.

What differentiates Sprout Social Enterprise from other similar products?

The most standout part of Sprout social is support for team workflow. Teams can set different permission levels for different team members . Allowing operations on Sprout social to be customizable based on the responsibilities assigned to each sub-team within my department. The ability to distribute responsibilities in this way, enables my team get work done faster and efficiently too.

What is your favorite aspect of this product?

I love Sprout's smart inbox and I am of the opinion that is one of the hallmarks of this software. It links incoming messages from across all social networks where-in my company has a presence , into a single manageable and customizable feed. This contributes towards a coordinated team response to incoming messages , and ensures that everyone stays on track with my departments social media engagement goals.

What do you dislike most about this product?

Very limited integration with Youtube and less popular social media platforms like Snapchat.

What recommendations would you give to someone considering this product?

It is one of the most ideal social media management platform for multi-user social media departments.

What differentiates Sprout Social Enterprise from other similar products?

The smart inbox tool. We utilize this tool to manage multiple message types , from the different social platforms connected to Sprout account. For a platform such as Instagram , I can manage comments to our posts , direct messages, ad comments , regular mentions , media tags and story mentions. The main benefit of this smart inbox for me , is the unification of all incoming content across platforms into a single stream , enabling better monitoring and faster responses .

What is your favorite aspect of this product?

I am able to setup views that let me monitor content shared on social media platforms , where my company has a brand presence. This is based on selecting specific keywords and hashtags to track. Sprout even makes available provisions to filter identified result by location , images , and by the status of the person posting ( a verified user or not ).

What do you dislike most about this product?

No availability to post to all social media platforms connected to our Sprout social simultaneously. A result of the clear differences is the character limit support for the textbox , alloted for posting content to each social media platform.

What recommendations would you give to someone considering this product?

I describe Sprout social as a social management suite, rather than a management tool. This is a result of the collection of tools it possesses , geared towards content scheduling , activity tracking, analytics and message management.