Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social

Sprout Social Enterprise

8.6 /10
Category
Sprout Social Enterprise
8.6 /10

What is Sprout Social Enterprise?

People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.

Company Details


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Awards & Recognition

Sprout Social Enterprise won the following awards in the Social Media Monitoring category

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Sprout Social Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sprout Social Enterprise.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sprout Social Enterprise?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

90

Publishing

89

Visual Analytics

87

Dashboards and Reporting

84

Collaboration

83

Sentiment Analysis

81

Audience Segmentation

81

Influencer Identification

80

Competitor Tracking

80

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Ease of Customization

89

Business Value Created

89

Quality of Features

87

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

84

Usability and Intuitiveness

83

Vendor Support

82

Ease of IT Administration

81

Availability and Quality of Training

80

Sprout Social Enterprise Reviews

Hannah U.

  • Role: Consultant
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

You can schedule Twitter threads which is unique

Likeliness to Recommend

9 /10

What differentiates Sprout Social Enterprise from other similar products?

You can schedule Twitter threads. Most other social content planners don't allow you to do this.

What is your favorite aspect of this product?

You can schedule Twitter threads.

What do you dislike most about this product?

It's expensive.

What recommendations would you give to someone considering this product?

Make the most of the trial period and see if paying for it is right for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Laura I.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Nice Solution to Manage a Large Amount of Clients

Likeliness to Recommend

10 /10

What differentiates Sprout Social Enterprise from other similar products?

I think the biggest differentiator is you can manage multiple social media accounts from one place.

What is your favorite aspect of this product?

Being able to manage and monitor different social media accounts from different clients is my favorite aspect. This has allowed my team better productivity and has allowed us to create better strategies.

What do you dislike most about this product?

I think it is a very very details software, sometimes it can be overwhelming and hard to navigate on it.

What recommendations would you give to someone considering this product?

Train as much as you can, educate yourself on this software to be able to take advantage of all the features.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Effective Service

Leonel G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

his program is the best assistant for the analysis

Likeliness to Recommend

10 /10

What differentiates Sprout Social Enterprise from other similar products?

This program is the best assistant for the analysis and execution of the flow of your clients in the multiple social networks where the company is exposed. Sprout Social Enterprise is an excellent program that educates all marketing departments to have a better development and contact with people integrated into their products and content, this program is to significantly and pleasantly improve business processes where the client decides to trust the company through web platforms and the best and well-known social networks, this is where the program offers its best version and simplifies all the management and administration.

What is your favorite aspect of this product?

I really like this program because it works hand in hand with other software whose function and mission is similar to Sprout Social Enterprise, they all work for the benefit of the company and to extend the image and content of the company much further, in our case Sprout Social is the main program that studies our environment to raise the level of the company and how to also develop a better work response when publishing and managing our content on the web, this program is really useful as well as comfortable to use, they are very few programs of this style that offer a simple and clean interface to understand each of the functions.

What do you dislike most about this product?

The weight and size of this software can be a problem, every time we install this program on an Android device we are aware that this will affect the installation of other equally important programs, and this gets worse with each of the updates that the software has. program, as its size gradually increases, we have noticed that this also affects the execution of the program since over time it has become much slower to execute.

What recommendations would you give to someone considering this product?

All types of companies deserve to have a greater impact on the web to improve sales and customer management, with the support of Sprout Social Enterprise these main needs are covered, as well as they will know new benefits in advertising personnel, this program is one hundred percent recommended thanks to the increase in clients that can appear in a very short time thanks to the comfort that it offers you in each negotiation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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