SpectraSoft

SpectraSoft AppointmentsPRO

Composite Score

5.9 /10

CX Score

6.2 /10

7 Reviews Write a Review

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What is SpectraSoft AppointmentsPRO?

AppointmentsPRO patient scheduling software streamlines thousands of clinics, hospitals and practices. Book recurring appointments, groups, double- and triple-booked visits

Company Details

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SpectraSoft AppointmentsPRO Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

69 Likeliness to Recommend

88 Plan to Renew

80 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 64%
Negotiation and Contract:: 54%
Conflict Resolution:: 67%
Strategy & Innovation:: 62%
Service Experience:: 71%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpectraSoft AppointmentsPRO?

9% Negative

0% Neutral

91% Positive

Pros

Respectful
Altruistic
Unique Features
Caring

Cons

Security Frustrates
Vendor Friendly Policies
Vendor's Interest First

Feature Ratings

Average 72

Admissions Management

Patient/ Physician Scheduling

Wait Time Tracking

Patient Portal

Bed Management

Discharge Management

Patient Engagement

Patient Tracking

Medical Billing

Patient Flow Management

Referral Management

Vendor Capability Ratings

Average 72

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of Customization

SpectraSoft AppointmentsPRO Reviews

Marylyn O.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

GOOD SCHEDULING

Likeliness to Recommend

10 /10

What differentiates SpectraSoft AppointmentsPRO from other similar products?

USER FRIENDLY INTERFACE AND CUSTOMIZABLE SCHEDULING TEMPLATES

What is your favorite aspect of this product?

EASY APPOINTMENT SCHEDULING AND REMINDERS

What do you dislike most about this product?

NOTHING AT ALL

What recommendations would you give to someone considering this product?

ADD MOBILE APP AND INTEGRATE WITH MORE CALENDAR SYSTEM

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Shilpi P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Easy to use and good patient portal experience

Likeliness to Recommend

4 /10

What differentiates SpectraSoft AppointmentsPRO from other similar products?

Ease of use and patient portal

What is your favorite aspect of this product?

Usability of product

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Good but not for start up

Pros

Over Delivered
Enables Productivity
Trustworthy
Respectful

Cons

Vendor Friendly Policies
Inhibits Innovation
Less Reliable

SpectraSoft AppointmentsPRO

What is SpectraSoft AppointmentsPRO?

Company Details

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SpectraSoft AppointmentsPRO Ratings

69 Likeliness to Recommend

88 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love SpectraSoft AppointmentsPRO?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Admissions Management Assists in the registration of a patient into a healthcare facility for clinical treatment.

Patient/ Physician Scheduling The planning and scheduling of all necessary resources (providers, exam rooms, equipment, investigations, interventions and events) associated with the diagnosi

Wait Time Tracking A feature that uses at-a-glance and real-time updates to track and benchmark waiting times.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Bed Management The allocation and provision of beds. It includes the services that are aligned with being cared for by a medical facility.

Discharge Management Includes check out, referral planning, and treatment planning.

Patient Engagement Includes patient TV time, electronic meal ordering, patient media, and hospital Wi-Fi.

Patient Tracking Includes pre-admit tracking, patient transfer management, and patient status tracking.

Medical Billing Includes online account management, online payments, insurance checks, and online billing.

Patient Flow Management A dashboard tool that monitors the movement of patients through a healthcare facility.

Referral Management Includes contact information maintenance, outreach and campaign management, and referral tracking and monitoring.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

SpectraSoft AppointmentsPRO Reviews

Marylyn O.

GOOD SCHEDULING

Likeliness to Recommend

Pros

Shilpi P.

Easy to use and good patient portal experience

Likeliness to Recommend

Pros

Cons

Feature Ratings

Admissions Management

Patient/ Physician Scheduling

Wait Time Tracking

Patient Portal

Bed Management

Discharge Management

Patient Engagement

Patient Tracking

Medical Billing

Patient Flow Management

Referral Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Business Value Created

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Ease of Customization