SpectraSoft AppointmentsPRO Logo
SpectraSoft AppointmentsPRO Logo
SpectraSoft

SpectraSoft AppointmentsPRO

Composite Score
4.5 /10
CX Score
4.8 /10
Category
SpectraSoft AppointmentsPRO
4.5 /10

What is SpectraSoft AppointmentsPRO?

AppointmentsPRO patient scheduling software streamlines thousands of clinics, hospitals and practices. Book recurring appointments, groups, double- and triple-booked visits

Company Details


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SpectraSoft AppointmentsPRO Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

59 Likeliness to Recommend

72 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+25 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpectraSoft AppointmentsPRO?

21% Negative
0% Neutral
79% Positive

Pros

  • Respectful
  • Altruistic
  • Unique Features
  • Caring

Cons

  • Vendor Friendly Policies
  • Security Frustrates
  • Vendor's Interest First

Feature Ratings

Average 65

Patient/ Physician Scheduling

83

Wait Time Tracking

75

Patient Portal

75

Admissions Management

73

Bed Management

70

Discharge Management

70

Patient Engagement

66

Patient Tracking

58

Patient Flow Management

54

Medical Billing

45

Referral Management

42

Vendor Capability Ratings

Average 62

Usability and Intuitiveness

74

Vendor Support

73

Ease of Implementation

71

Business Value Created

68

Product Strategy and Rate of Improvement

68

Availability and Quality of Training

58

Ease of Data Integration

56

Ease of Customization

55

Breadth of Features

55

Ease of IT Administration

47

Quality of Features

45

SpectraSoft AppointmentsPRO Reviews

Shilpi P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use and good patient portal experience

Likeliness to Recommend

4 /10

What differentiates SpectraSoft AppointmentsPRO from other similar products?

Ease of use and patient portal

What is your favorite aspect of this product?

Usability of product

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Good but not for start up

Pros

  • Over Delivered
  • Enables Productivity
  • Trustworthy
  • Respectful

Cons

  • Vendor Friendly Policies
  • Inhibits Innovation
  • Less Reliable