SpectraSoft AppointmentsPRO Logo
SpectraSoft AppointmentsPRO Logo
SpectraSoft

SpectraSoft AppointmentsPRO

Composite Score
5.2 /10
CX Score
5.6 /10
Category
SpectraSoft AppointmentsPRO
5.2 /10

What is SpectraSoft AppointmentsPRO?

AppointmentsPRO patient scheduling software streamlines thousands of clinics, hospitals and practices. Book recurring appointments, groups, double- and triple-booked visits

Company Details


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SpectraSoft AppointmentsPRO Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

58 Likeliness to Recommend

83 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
50%
Negotiation and Contract:
38%
Conflict Resolution:
54%
Strategy & Innovation:
47%
Service Experience:
60%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+52 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SpectraSoft AppointmentsPRO?

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13% Negative
0% Neutral
87% Positive

Pros

  • Respectful
  • Altruistic
  • Unique Features
  • Caring

Cons

  • Security Frustrates
  • Vendor Friendly Policies
  • Vendor's Interest First

Feature Ratings

Average 69

Admissions Management

84

Patient/ Physician Scheduling

81

Wait Time Tracking

75

Patient Portal

75

Bed Management

72

Discharge Management

72

Patient Engagement

69

Patient Tracking

65

Patient Flow Management

64

Medical Billing

56

Referral Management

54

Vendor Capability Ratings

Average 67

Vendor Support

74

Usability and Intuitiveness

74

Ease of Implementation

73

Business Value Created

71

Product Strategy and Rate of Improvement

71

Availability and Quality of Training

65

Quality of Features

65

Ease of Customization

63

Ease of IT Administration

63

Breadth of Features

62

Ease of Data Integration

54

SpectraSoft AppointmentsPRO Reviews

Shilpi P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use and good patient portal experience

Likeliness to Recommend

4 /10

What differentiates SpectraSoft AppointmentsPRO from other similar products?

Ease of use and patient portal

What is your favorite aspect of this product?

Usability of product

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Good but not for start up

Pros

  • Over Delivered
  • Enables Productivity
  • Trustworthy
  • Respectful

Cons

  • Vendor Friendly Policies
  • Inhibits Innovation
  • Less Reliable