What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Krishna P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Easy to use and share.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Ability to ask for cell population from the application itself and it is great that you can send reminders for users to fill a cell if they go past a duedate.
What is your favorite aspect of this product?
Automated reminders to users to fill in forms/cell/etc.
What do you dislike most about this product?
No way to create tabs in a file, instead, we have to create a separate file.
What recommendations would you give to someone considering this product?
I would get it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2020
Smart with task management.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Elena S.
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2020
An awesome software to work with.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is simple to create websites in a very affordable price compared to other softwares.
What is your favorite aspect of this product?
With it i am able to work easier and have collaboration from my entire company and get fast results. Also with it i am able to work on projects and as well as to know their deadlines.
What do you dislike most about this product?
It is a great tool, i have nothing to complain about it.
What recommendations would you give to someone considering this product?
It is a nice tool to work with, give it a try it never disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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