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Smartsheet Logo
Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details

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In Partnership With SelectHub

Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Lucas J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

" Versatile, Intrusive Project Management Tool "

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

Project & Tasks Budgeting. Preparing invoices. Ease of deployment. Availability and affordability. Monitor progress of ongoing tasks. Scheduling tasks.

What is your favorite aspect of this product?

Gives priority to most important projects and tasks. Manage all projects on the go and correct time tracking.

What do you dislike most about this product?

Nothing completely, it has all required modules under one room thus it provides single source of projects’ information.

What recommendations would you give to someone considering this product?

I would advise them to implement this Online Project Management tool and experience.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Kristen r.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

My review of smartsheet

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

It's cost effective compared to other similar products.

What is your favorite aspect of this product?

It's cost effective and easy to maintain unlike other similar products.

What do you dislike most about this product?

It's still the best when it comes to project management, so I have no complain towards it.

What recommendations would you give to someone considering this product?

Yes,it never disappoint while using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Madison A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

" Incredible, Organized Online Projects Manager "

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Task categorizing. Custom able to fit your needs. Planning, organizing of projects. It too collaborates teams.

What is your favorite aspect of this product?

It has improved task assigning and projects budgeting, it also categorize and prioritize tasks on the go

What do you dislike most about this product?

Nothing to complain this far, it is the best.

What recommendations would you give to someone considering this product?

I would just urge them to read all terms related to smartsheet tool before implementing it.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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