What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Trevor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
scheduling tasks visually, specifically and easily
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The Smartsheet interface includes the following elements that distinguish it: "Project": required to activate Gantt chart functions "Kanban" - Provides you with everything you need to start a Kanban project. "Task list": contains the name of each task, dates, task managers, completed tasks and various comments. "Sheet with form": to receive information from other interested parties. «Report»: for the creation of balance sheets
What is your favorite aspect of this product?
> Gantt chart: to visualize the tasks of a Gantt that can be modified as desired. > Calendar mode showing all current activities: planning, search function, reminders, etc. > map mode: to give a more visual aspect to the interface > send part or all of your sheet to a team member > share, exchange spreadsheets (access permissions can be defined) and link between cells
What do you dislike most about this product?
no automatic backup.
What recommendations would you give to someone considering this product?
My take on Smartsheet Personally, I believe that Smartsheet is a revolution in terms of project management software. Although it takes some getting used to, it is easy to find our markings and I realize that the layout of the interface in sheets, rows and columns is a good idea. Highly customizable and visual, we can only blame it for its Windows 95 look, which I think gives it an authentic look. Good for me. For the rest, whether you are a team of 5 or 50 people, Smartsheet will allow you to play without worry with KPIs, deadlines and deliveries, always having a global vision of your project (s).
Pros
- Helps Innovate
- Enables Productivity
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Nicholas M.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
Smartsheet: Best for Large Teams
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
With Smartsheet, you can get end-to-end project visibility with Grid, Card, Gantt, and Calendar views. Plus, you can collect data from forms, automated workflows, and recurring tasks to see what you need to see and when.
What is your favorite aspect of this product?
It is an award-winning job execution platform that is easy to implement, manage, and maintain. Provides excellent and highly-rated mobile apps for iOS and Android, drag-and-drop functionality, quick attachments, and push notifications, plus a smart auto-complete feature that searches for patterns within sheets
What do you dislike most about this product?
Smartsheet comes with a serious learning curve. It is difficult to use, especially in the beginning, and it is also difficult to even learn how to use it, unless you are already adept at manipulating spreadsheets.
What recommendations would you give to someone considering this product?
Smartsheet is highly dynamic and recommended project management software built for companies and large teams. The solution is flexible enough to accommodate companies and projects of all sizes. They specialize in fast-moving projects with a ton of moving parts. So you can trust Smartsheet for even the toughest projects.
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
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Brice T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
best for flexibility and customization
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The Critical Path feature highlights all tasks that directly impact your project's completion date to keep an eye on important milestones. Reports are an important feature of this tool, with editable summary reports that you can easily export to Excel.
What is your favorite aspect of this product?
Smartsheet has useful project management features such as automating workflow and viewing tasks in Gantt, calendar, and card views. Team members receive real-time critical change notifications, and the tool provides shared views, detailed history, activity logs, automated alerts, reminders, and status reports to keep everyone aligned and informed.
What do you dislike most about this product?
In Smartsheet you cannot customize the chart colors and Jira, Salesforce, Dynamics connector are limited to the Premier plan
What recommendations would you give to someone considering this product?
Smartsheet is a project management tool similar to a spreadsheet. It's good project management software if you're comfortable working in Excel but want a break from complicated formulas - Smartsheet does all the calculations for you on multiple sheets.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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