In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Morgan B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2023
Versatile and user friendly!
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
As I said previously, it has an easy to navigate, user friendly interface. It is flexible with customization and allows for instant collaboration.
What is your favorite aspect of this product?
The collaboration it allows for between teams. I also really like the calendar view function!
What do you dislike most about this product?
I wish it had a reliable auto save function.
What recommendations would you give to someone considering this product?
Great for project management and portfolio management.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Continually Improving Product
Please tell us why you think this review should be flagged.
Michael D.
- Role: Consultant
- Industry: Insurance
- Involvement: Business Leader or Manager
Submitted Dec 2023
Easy to use, affordable
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Because Smartsheet has an open source-like database, the user can do more than just manage projects. It can run data sets like budgets or marketing analysis. The Dashboard is decent enough to compete with PowerBI and Looker.
What is your favorite aspect of this product?
The flexibility
What do you dislike most about this product?
The Dashboard needs some more simple features especially around controlling text.
What recommendations would you give to someone considering this product?
Keep working to build out the dashbaord
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Oscar d.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Dec 2023
Enhance collaboration & increase productivity
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is very intuitive especially with an organization that is used to work with Excel. The tool is furthermore very intuitive and easy to use for anyone within the business. For sure there are many more items to be discovered. Anything you can think of can be done or can be developed for ease of business operations.
What is your favorite aspect of this product?
Most favorite is that anyone can learn and use the system. No need always for a license as you can easily collaborate.
What do you dislike most about this product?
due to the many templates sometimes hard to chose what would be best fit for purose
What recommendations would you give to someone considering this product?
Have a call with the client team, ask for demo and a trial version so you can experience the product.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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