In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Elena S.
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: End User of Application
Submitted Aug 2020
An awesome software to work with.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is simple to create websites in a very affordable price compared to other softwares.
What is your favorite aspect of this product?
With it i am able to work easier and have collaboration from my entire company and get fast results. Also with it i am able to work on projects and as well as to know their deadlines.
What do you dislike most about this product?
It is a great tool, i have nothing to complain about it.
What recommendations would you give to someone considering this product?
It is a nice tool to work with, give it a try it never disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jamie S.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2020
Smartsheet: A real game changer on PPM and PSA
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has a mobile application that encompasses resource management and PPM tools.
What is your favorite aspect of this product?
My favorite aspect is the way Smartsheet has capabilities for managing complex tasks and projects.
What do you dislike most about this product?
The then issues I used to encounter has been eradicated by support from both ends.
What recommendations would you give to someone considering this product?
Configure what they need to manage before trying or investing in Smartsheet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Melissa S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2020
Why I prefer Smartsheet for PPM
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has enterprise project management features and also resource management tools.
What is your favorite aspect of this product?
I like that I no longer record errors while tracking time and cost spent on projects with the help of Smartsheet.
What do you dislike most about this product?
I do not like the aspect that Smartsheet lacks offline access mode to record data while offline.
What recommendations would you give to someone considering this product?
Consider their budget abd requirements before relying on Smartsheet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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