In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Cynthia A.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's very easy to maintain small medium size projects compared to other similar platforms.
What is your favorite aspect of this product?
It's very easy to set up and as well as to manage projects. It's user friendly and cost friendly. Also I like how it has large data storage and internet based accessibility.
What do you dislike most about this product?
I have no complain towards it since it works best for me.
What recommendations would you give to someone considering this product?
The solution is here with them and they should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Meenakshi A.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Awesome Product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
UI and Powerful sync
What is your favorite aspect of this product?
UI and Powerful sync
What do you dislike most about this product?
Rows and sheets creations
What recommendations would you give to someone considering this product?
Licensing and integrations
Pros
- Performance Enhancing
- Unique Features
- Inspires Innovation
- Security Protects
Please tell us why you think this review should be flagged.
Elizabeth M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2020
Smartsheet review
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is cost friendly and user-friendly to work with compared to other similar products.
What is your favorite aspect of this product?
It can easily tell one is supposed to finish a project.
What do you dislike most about this product?
It is the best
What recommendations would you give to someone considering this product?
Yes they should give it a try
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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