In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
David G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A smart tool for managing tasks and projects.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's simple to plan and organize workflows,task and projects easily. This tool helps me to view status of work.
What is your favorite aspect of this product?
It's simple to collaborate with my teams through projects assigned to them. It's simple to manage tasks and projects in real-time. It's simple to track work progress quickly. This tool helps to increase productivity as it automates workflows and projects.
What do you dislike most about this product?
Been able to organize and manage tasks and projects smartly with this tool is awesome hence no drawback.
What recommendations would you give to someone considering this product?
It's one of an amazing tool that allows me to collaborate with my teams on projects and also manage task and project effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Will M.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2021
Robust Project and Portfolio Management Solution
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has been quite helpful in tracking the perfomance of our sales campaigns. It helps teams to collaborate better in projects towards achieving a common goal
What is your favorite aspect of this product?
It is very convenient and has an intuitive UI. It encourages accountability and transparency.
What do you dislike most about this product?
Some functions fail to automate and require manual action.
What recommendations would you give to someone considering this product?
It is the best for managing campaigns, projects and portfolios
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
helena r.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2021
Fantastic app with Gantt charts and due dates.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Excellent app for task assignment and prioritization. Terrific with instant messaging for team collaboration. Great with project planning and reporting.
What is your favorite aspect of this product?
Great for project planning and budgeting for activities. Reliable to set due dates to tasks. Convinient with Gantt charts. Great with team collaboration.
What do you dislike most about this product?
Excellent app for team collaboration and instant messaging.
What recommendations would you give to someone considering this product?
Yes it's an excellent app for team collaboration and instant messaging. Reliable with Gantt charts. Excellent for task assignment and prioritization.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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