In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Project Portfolio Management
Timesheet Management
Lifecycle Management
Resource Planning
Analytics and Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Kamau N.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Smartsheet Elegancy and Functionality
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Capabilities to to intrusively and seamlessly priorities most urgent tasks on the go. Ease of usability and deployment. Accessible using all internet devices.
What is your favorite aspect of this product?
Possession of impressive architecture and dashboard visualization.
What do you dislike most about this product?
Nothing to complain.
What recommendations would you give to someone considering this product?
Pick it ASAP.
Pros
- Continually Improving Product
- Reliable
- Appreciates Incumbent Status
- Helps Innovate
Please tell us why you think this review should be flagged.
Chhatrapal S.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Versatile Teamwork and Project Management Platform
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet's spreadsheet-like interface and complete project management tools make it easier to use than Microsoft Project. Smartsheet offers advanced reporting and automation for project insights, unlike Trello.
What is your favorite aspect of this product?
New dashboards enable real-time project analytics and performance monitoring.
What do you dislike most about this product?
Limited offline capabilities can kill productivity in low-connectivity contexts.
What recommendations would you give to someone considering this product?
Best for spreadsheet-savvy companies looking to improve project management.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
Rohit S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Spreadsheets that work well together.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is great because it combines the freedom of a spreadsheet with tools for managing projects.
What is your favorite aspect of this product?
Viewing and editing complicated data sets is made easy, so team members can change how they see things.
What do you dislike most about this product?
Smartsheet can be pricey for small businesses or teams.
What recommendations would you give to someone considering this product?
Smartsheet is great for managing multiple projects and working together.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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