Smartsheet Logo Award Winner Product Badge
Smartsheet Logo Award Winner Product Badge
Smartsheet

Smartsheet

Composite Score
9.1 /10
CX Score
9.4 /10
Get Demo

In Partnership With SelectHub

Claim Software
Smartsheet
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Smartsheet won the following awards in the Project Portfolio Management - Enterprise category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
3% Neutral
96% Positive

Pros

  • Efficient Service
  • Respectful
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 87

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

88

Ease of Customization

88

Breadth of Features

87

Business Value Created

87

Ease of IT Administration

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Smartsheet Reviews

Ciprian P.

  • Role: Operations
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Smartsheet is a Fit-for-Purpose tool!

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Easy to use, no license needed for users, even i they can update. You need a license only if you create new Sheets or Templates

What is your favorite aspect of this product?

Little to no learning curve for new users

What do you dislike most about this product?

A little more flexibility in choosing options in Reporting and creating "calculated" reporting capabilities

What recommendations would you give to someone considering this product?

Just start using it, you'll see results right away!

Pros

  • Trustworthy
  • Caring
  • Client Friendly Policies
  • Fair

Regan C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Overall very easy to use and functional.

Likeliness to Recommend

7 /10

What differentiates Smartsheet from other similar products?

Ease of use, simple UI, generally simple functions that have a low learning curve.

What is your favorite aspect of this product?

Work breakdown structures, exporting functions, simplicity of functions.

What do you dislike most about this product?

Dashboards don't look nice and are not quick to create.

What recommendations would you give to someone considering this product?

Improve the dashboards.

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Yuliya V.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Easy To Manage and Track Projects

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Perfect for large and small projects.

What is your favorite aspect of this product?

Easy to keep an eye for all activities.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Effective collaboration tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Smartsheet Comparisons