In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Smartsheet Reviews
Nilesh K.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
A great combination of powerful tools and spreads
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Thing that differentiates smartsheet is it has so many powerful tools which can be easily used in traditional spreadsheet.
What is your favorite aspect of this product?
My favourite aspect about smartsheet is that it is basically a powerful tools combined with spreadsheet which takes it on another level.
What do you dislike most about this product?
The only thing i dislike about smartsheet is that because of so many tools it becomes difficult for new user to start with.
What recommendations would you give to someone considering this product?
I recommend that first assess your need and choose because smartsheet has powerful tools which can become burden if not able to use. I also recommend to watch tutorials for easy start
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Midhuna S.
- Role: Finance
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great Product with Room for Even More Innovation
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out with its flexible grid interface, powerful automation, and strong collaboration features. It's highly versatile, integrates well with other tools, and offers customizable dashboards and reports, making it ideal for teams of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Smartsheet is its flexibility. The platform combines the simplicity of a spreadsheet with the powerful features of project management software. This versatility allows you to customize it to fit almost any workflow or project, whether you're managing tasks, timelines, or complex processes. It's like having a tool that adapts to your needs, no matter how simple or intricate they are.
What do you dislike most about this product?
One of the main drawbacks of Smartsheet is its learning curve for new users. While the platform offers a lot of functionality, it can be overwhelming at first, and setting up more complex features or automations may require a bit of time and training. Additionally, some users might find that the pricing can become quite high as you scale up or add more advanced features.
What recommendations would you give to someone considering this product?
If you’re considering Smartsheet, start by trying the free trial to see if it fits your needs. Take advantage of the training resources available to get up to speed quickly. Clearly define your requirements to customize the platform effectively. Make sure it integrates well with your existing tools and review the pricing structure to understand how costs may increase with additional users or features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gloria C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2024
Very customizable and easy to use.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The ability to provide access to other users that do not have a SS license.
What is your favorite aspect of this product?
It’s workflows
What do you dislike most about this product?
It can become really complex
What recommendations would you give to someone considering this product?
Understand the purpose of the software before chosing a solution
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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