Smartsheet

What differentiates Smartsheet from other similar products?

The ability to link cells between spreadsheets enables the development of master spreadsheets that offer quick summaries or automatic reports. To specifically meet the demands of businesses, a wide range of apps and combinatory solutions can be used to increase Smartsheet's functionality. It offers complete mobile access. In Smartsheet, it is possible to trace project plans all the way down to the task level, and the tool is also where we handle all of our project budgets.

What is your favorite aspect of this product?

Regardless of how straightforward or intricate a project plan is, Smartsheets is a great tool for creating and organizing it. With cell-level security capabilities built-in right out of the box, budgets, dates, and assigning users action items and rights are all easily handled and maintained.

What do you dislike most about this product?

The ability to store metadata or items in a repository across sheets for ease of update/reference, dynamic drop-down menus depending on prior queries, and other features that would elevate it from great to fantastic are currently being worked on.

What recommendations would you give to someone considering this product?

The best feature of Smartsheet is its documentation and confidentiality procedure, which allows us to attach all pertinent papers to each row and control which may read the documents and which fields they can see through its dynamic display. Finally, the Smartsheet Solution Center offers ready-made templates and dashboards that may be used for various business kinds.

What differentiates Smartsheet from other similar products?

The enterprise platform for dynamic work is called Smartsheet. Smartsheet, a market-leading cloud-based platform for management, enables teams and organizations to dynamically plan, carry out, and report on work at scale, leading to more effective workflows, creative solutions, and superior business results.

What is your favorite aspect of this product?

Our project management team manages the project plans for all of our clients using Smartsheet. Anyone who is familiar with MS Excel or any other similar database tools will immediately feel at home with Smartsheet's user-friendly interface. With this design, new users may quickly get started without the need for lessons.

What do you dislike most about this product?

I find it annoying how simple it is to undermine some solutions but not all. There are also other ways a wonderful solution can fail if safety guards are not built in from the constructor or they make a few little mistakes, even though they recently corrected an area that breaks across reports.

What recommendations would you give to someone considering this product?

In contrast to the automated process and pre-created automated emails, Smartsheet provides us with a ticketing application that enables us to generate and submit tickets. In our company, smart sheets are utilized on several levels. Begins with the option to create and submit tickets for new vendors and customers, and each ticket can include the ability to add and attach pertinent documents.

What differentiates Smartsheet from other similar products?

Our consulting company uses Smartsheet for continuous monitoring of the projects we work on, through this our employees manage all the information and ideas of the projects, creating work tables remotely and making the most of all the options that the platform allows. Its spreadsheet interface greatly facilitates the work in the company and allows to manage data in an orderly manner.

What is your favorite aspect of this product?

The Gantt chart view greatly facilitates the way we manage projects and shape our ideas so that we can meet the needs of our customers in the agreed time frame. Team collaboration tools are designated under permissions so that not everyone can see the progress and only authorized people can see it. Data security is perfectly safeguarded in Smartsheet.

What do you dislike most about this product?

Customer support leaves much to be desired, very late response times and minimal efficiency in resolving problems, even simple ones. Visibility and user experience can be affected by different factors in the overall usability. It could have folders of attached files and not long lists that a priori can make us lose a lot of time when looking for anything we need instantly in them.

What recommendations would you give to someone considering this product?

It is recommended to use Smartsheet in its paid version as it works much better with much more advanced tools to carry out the projects in question. The cost is perhaps a bit high, but it depends on each organization and the use they will give to the tool. Customer service has a lot of room for improvement in both usage options. If your team is familiar with the Excel format, this can be an excellent option.