In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
99 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Efficient Service
- Respectful
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Smartsheet Reviews
Joshua M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2023
The Product features are user friendly
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Spreadsheet integration
What is your favorite aspect of this product?
Data protection
What do you dislike most about this product?
I do not dislike anything
What recommendations would you give to someone considering this product?
Customized sheets for easier application. Try it
Pros
- Continually Improving Product
- Effective Service
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
Erin S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2023
Exceptional Software for Managing Projects.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's unique features, such numerous add-ons and editable themes, set it apart from similar software. Teams can improve their efficiency and productivity because to its many features, which include task management, time monitoring, and resource management.
What is your favorite aspect of this product?
For organizing and streamlining teamwork, I highly recommend using Smartsheet. Pre-built templates save time by providing the essential structure and data, and the straightforward interface makes it usable by anyone. Additionally, administrators can increase network security and protect sensitive data by limiting who can view and edit specific sections of a given spreadsheet using the user rights feature. Because of this, Smartsheet is an excellent resource for managing projects.
What do you dislike most about this product?
Smartsheet's inability to allow users to change columns and rows like Excel can is a major drawback for me. I would like to be able to frequently shift frozen, labeled columns to the left to create room for fresh data, for instance when using it for long-term planning or other tasks involving vast amounts of data. I am aware, though, that losing some of Excel's inherent flexibility is the price I pay for its ease.
What recommendations would you give to someone considering this product?
Smartsheet's capacity to streamline tasks is incomparable, so I recommend it. It's remarkable how he can bring together people with divergent viewpoints and objectives and still get everyone what they want. In addition, the product includes a straightforward interface that makes training and implementation quick and painless for new users. The efficiency and ease of this platform are unparalleled compared to other tools for project management.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Amelia J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted May 2023
Fantastic product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet offers a range of customizable templates.
What is your favorite aspect of this product?
Smartsheet is easy to use and navigate.
What do you dislike most about this product?
Smartsheet has limited integrations with other tools and platforms.
What recommendations would you give to someone considering this product?
One needs to evaluate their needs and determine whether Smartsheet will be a good fit.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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