What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Rendon C.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

The perfect tool for your projects

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Compared to other similar products, Smartsheet keeps on evolving with time. It makes the necessary changes to ensure that its users needs are satisfied.

What is your favorite aspect of this product?

My favorite aspect of Smartsheet is workflow management that enables the user to customize his or her dashboard as well as configure the workflow. This way one can track and manage the ongoing activities without flaws.

What do you dislike most about this product?

The only problem with Smartsheet is if you are not well-versed with its working it can be difficult to maneuver. It requires some bit of training.

What recommendations would you give to someone considering this product?

I recommend Smartsheet to professionals that would like to keep an excellent track of their workflow as it ensures that all data is well configured to give the correct results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Easy to use, but not as broad based

Likeliness to Recommend

4 /10

Pros

  • Saves Time
  • Client's Interest First
  • Trustworthy
  • Efficient Service

Cons

  • Under Delivered

Elizabeth M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Smartsheet review

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It is cost friendly and user-friendly to work with compared to other similar products.

What is your favorite aspect of this product?

It can easily tell one is supposed to finish a project.

What do you dislike most about this product?

It is the best

What recommendations would you give to someone considering this product?

Yes they should give it a try

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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