What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Romney S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Project planning made easier

Likeliness to Recommend

7 /10

What differentiates Smartsheet from other similar products?

It has a relatively simple user interface which makes it easy for anybody to learn it, especially if you have Microsoft Excel experience.

What is your favorite aspect of this product?

1.The application's design is very clean and professional. 2. It allows users to customize their dashboards whereby you can use widgets to add reports, text, images, metrics, and more for an at-a-glance view of everything you’re working on. 3. It also creates tasks and subtasks, set duration and due dates, and assign them to employees. I like that you can choose to do all of this within the spreadsheet view or the card view if you prefer a Kanban-style approach. 4. Collaboration in messaging is another biggest strength I am able to share sheets with coworkers and anyone else using Smartsheet’s free user accounts.

What do you dislike most about this product?

1. In order to remain stable, rows and columns are more limited than competitors. 2.Workspaces and individual files cannot be used in tandem. You must choose one or the other for the storage of your sheet.

What recommendations would you give to someone considering this product?

It is a great project planning tool that is very useful and allows customization to be done according to user preference.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

liz c.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Very powerful

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Its functionality is the widest compared to other similar products.

What is your favorite aspect of this product?

I like how it has large data storage capability. Also I like how it normally helps me to track all my projects and deliver them on time. It's cost friendly compared to other similar platforms.

What do you dislike most about this product?

I really do enjoy working with smartsheet,I have no dislike towards it.

What recommendations would you give to someone considering this product?

It's the best for maintaining Small medium size projects,you should give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Robert D.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

My only Project Portfolio Management software

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet is highly customizable, has a robust backend integration capability and also is pocket friendly.

What is your favorite aspect of this product?

It is easy to automate workflow, determine productivity and also view due dates on projects.

What do you dislike most about this product?

Lack of offline mode sometimes affects me when I am not in organization premises.

What recommendations would you give to someone considering this product?

I would encourage them to purchase Smartsheet so as they can improve business procedures by automating workforce.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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