In Partnership With SelectHub
What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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In Partnership With SelectHub
Smartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Traylor H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2021
Extremely versatile
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet allows users to keep track of most of our assignments on the go and track the development of our assignments and projects. It also keeps track of how much time is spent on each project or job.
What is your favorite aspect of this product?
What I like the most about Smartsheet is that it lists more than 300 "connectors and integrations", which can be sorted by type (template, applications, etc.), category (plug-in, integrator / connection, etc.) Easy to import and export data
What do you dislike most about this product?
There are some drawbacks to the smart sheet, such as the inability to create multiple sections on one sheet.
What recommendations would you give to someone considering this product?
Smartsheet: * An application for collaboration and work management *. It is an intuitive online project management tool that enables teams to increase productivity using mobile, collaboration and cloud technologies. It provides your organization with a powerful work platform that delivers exceptional speed to business value.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Shiva K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2021
Must Needed tool for every Business
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
This fantastic tool is flexible and easy to use. Our team needed a tool to colloborate. This tool came in handy. Without any dependence on IT helpdesk, we started using the tool. We created different forms using this tool to store and track data. With the experience of our team, this tool was used in our organization by all teams now.
What is your favorite aspect of this product?
The Smartsheet team has the drive and hunger to deliver customer delight. When we wanted a feature, the team readily listened to our needs, understood our requirements and delivered the feature within couple of weeks.
What do you dislike most about this product?
This company is going to be big soon. It must keep the same drive and hunger as it grows big.
What recommendations would you give to someone considering this product?
This tool is flexible and available on the cloud. It does not require huge investment. Just try the tool in your team and check its features. The learning curve is not steep and within a week one can master the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Michael M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Raise project management to a high level
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet offers ease of use and implementation; other products promise to do everything you need, but their performances are not as easy as this one. In addition, their technical support is always available and spectacular.
What is your favorite aspect of this product?
If you are looking for project management best practices, Smartsheet is just what you need. It offers a set of tools that provide unique flexibility to perform precise operations. I can customize the perfect organization of projects and quickly create very intuitive reports. Tasks are presented in Smartsheet and then further customized and organized according to the project schedule.
What do you dislike most about this product?
No problem at all; it's undoubtedly fascinating how easy it is to use and set up, which has been a great help.
What recommendations would you give to someone considering this product?
It is easy to use, and I recommend it because it has a significant advantage, as it eliminates complex project management processes. It is more suitable for large companies with a large number of employees than for small ones. It has everything to manage and coordinate projects with very extensive new content creation.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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