What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of Data Integration

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Charles C.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

”Project Manager With All Modules Under One Place”

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Smartsheet is a project management tool that assures you that your projects and tasks are in progress in the right manner and notifies you ones which project is complete and when and also who was doing particular task. It also helps you to assign duties to the right individual. It help one to budget for projects and estimate correct completion period.

What is your favorite aspect of this product?

Ability to exempt cost of hiring several project managers and it is also accurate and time saver.

What do you dislike most about this product?

O don't have Any complain upon its services.

What recommendations would you give to someone considering this product?

I would recommend Smartsheet to all of perspective users hence its' vendor ensures we've got the best services all time.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Sarah T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Best tool for managing complex projects.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet is a powerful project managment tool for handling the complex projects in organizations. It supports various types of projects and eliminated a fixed workflow process by replacing it with a unique and flexible wotkflow to help steer business forward. It is easy to use and eliminates repetitve tasks. Smartsheet has provided transaprency in ways we have never seen before. Smart desiscions are made based on relal time data from its reporting feature and we are not planning to switch to another tool.

What is your favorite aspect of this product?

My favourit thing is being able to assign tasks, keep track of the progress of each project and accessing information all underr one igle platform. We have seen increased speed in delivery of projects and we are now more orgnized than ever. Smartsheet has revolutionized our project management work. Accuracy is another thing we have achieved with Smartsheet. With auomation in place we can deliver projects with minimal errorrs and also eliminate repetitive tasks. We have alo seen increased effeciency in team work and it has moved our business into the direction we were aiming at.

What do you dislike most about this product?

The user interface looks outdated and requires to be improved to look more modern. Other than this it has been of great help to our business and transformed how we do busness.

What recommendations would you give to someone considering this product?

Onec your project team embraces Smartsheet , you will start to see improvement in productivity and business thriving because of team collaboration. Projects delivered on time gives your client satsifaction and refer you to mre clients and this is what Smartsheet does to your business. I encourage business to use Smartsheet for effective project management .

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ikki P.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best programming software

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

You can add attachments within your spreadsheets to match the information or data that is listed in Smartsheet.

What is your favorite aspect of this product?

From an IT perspective, the administrative tools are perfect for our needs. The ability to create Gant charts, prioritize tasks, and keep my team up to date with scheduling. The ability to easily modify timelines and organize data clearly.

What do you dislike most about this product?

The tool is very flexible, efficient, completely competent, everything is done through an interface similar to a spreadsheet, so it is very easy to create reports, extract information, etc.

What recommendations would you give to someone considering this product?

For teams that need more support for their projects, Smartsheet is the perfect choice due to its set of project-ready functionality. Regardless of the software you use, Smartsheet offers the features that meet your business requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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