Smartsheet Logo
Smartsheet Logo
Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.1 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

83

Time & Expense Tracking

82

Budget Management

81

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Availability and Quality of Training

83

Ease of Data Integration

82

Usability and Intuitiveness

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Isma J.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Wide features Formula driven Easy notifications

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Smartsheets allows to better prioritise our tasks based on due date. It is more secure platform for task documentation, assignment and reporting.

What is your favorite aspect of this product?

It is easy to use and allows for integrations. It allows to put formulas, lock cells and better data representation.

What do you dislike most about this product?

It is quite expensive product, every enhancement requires huge funds.

What recommendations would you give to someone considering this product?

To make wise use of smart sheet, one can enter N number of tasks there, and enable notifications every time something is assigned to any resource

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Gloria C.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Very customizable and easy to use.

Likeliness to Recommend

8 /10

What differentiates Smartsheet from other similar products?

The ability to provide access to other users that do not have a SS license.

What is your favorite aspect of this product?

It’s workflows

What do you dislike most about this product?

It can become really complex

What recommendations would you give to someone considering this product?

Understand the purpose of the software before chosing a solution

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Lehar A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Honest Review of Smartsheet

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet stands out from others because of it's feature of adding attachment and automation.

What is your favorite aspect of this product?

Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.

What do you dislike most about this product?

nothing at all.

What recommendations would you give to someone considering this product?

First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Smartsheet Comparisons