What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Acts with Integrity
- Transparent
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Donald B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2021
Ideal software to manage and control many projects
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Gantt chart design is one of the most prominent features of Smartsheet. Graphics represent task scheduling visually, clearly and easily. You can start from a default template or create them from scratch. Its interactive features make customization easy, and the use of conditional formats to highlight tasks or status levels with different colors also helps.
What is your favorite aspect of this product?
Smartsheet is an intuitive and easy-to-use tool that makes it easy for multiple people to collaborate in real time and stay up-to-date on any progress or changes in the project. Online editing, rescheduling tasks, adjusting deadlines, email messages for notifications, and the ability to share files are valuable utilities. Even through an alert system, it warns when there has been a readjustment in the project.
What do you dislike most about this product?
The biggest cons of Smartsheet are related to a more task-oriented rather than resource-focused orientation, first and second, the fact that it does not present the ability to mark project baselines. Consequently, it does not offer a comparative view of the changes that are taking place in the Gantt chart.
What recommendations would you give to someone considering this product?
Smartsheet is a software that is ideal for managing and controlling many types of projects, especially those that require teamwork, but also for creating task lists, managing customer information, preparing sales forecasts, planning events or controlling processes business in general.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Mary N.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Aug 2021
An exceptional product for project management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a smart solid software that enables you to manage your daily tasks and projects with ease. I like it because it makes my work more easier and efficient. It is simple to implement and set up.
What is your favorite aspect of this product?
My favorite aspect of smartsheet is its usability and simplicity, it is easy, simple and fast to install and set up. It allows you to create and assign tasks faster. Again, smartsheet allows you to manage your task and project with ease. I like the customer service, very responsive and friendly.
What do you dislike most about this product?
I have nothing to mention as a disappointment. Smartsheet is a super incredible platform for project and task management.
What recommendations would you give to someone considering this product?
I recommend Smartsheet for project and task management. Smart and reliable solution for task and project management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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Juan Vinay F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
To manage projects and facilitate teamwork.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
One of the most value-adding features of Smartsheet to any business is collaborative work. Imagine having everyone involved in a project in the same place, with the same information, creating and updating project progress data. With collaborative work in Smartsheet you save many hours of work and improve the efficiency of administrative work.
What is your favorite aspect of this product?
In my experience, some of the most notable benefits of Smartsheet are: Without a doubt, collaborative work, the possibility of involving everyone in the same place, including suppliers or temporary collaborators. Because it is a cloud solution, you have access from anywhere you have an internet connection. It does not require installation on the job computer. Its spreadsheet-based core makes it familiar to most people by making it easy to implement and avoiding many of the hurdles that come with the change process. Integration with other IT solutions and task automation.
What do you dislike most about this product?
In the schedules you cannot have a baseline, you can carry a quantification of the deviation from the schedule, but it would not be as it happens in Microsoft Project. In most cases it is not a problem.
What recommendations would you give to someone considering this product?
Each company or workgroup may have specialized tools for its corporate functions, in which case there is a portfolio of commercial and popular applications that can be integrated with Smartsheet to have everything in one place. integration between applications is increasingly feasible in next-generation IT solutions. The integration with Smartsheet can be done in two ways, that is, you can connect an application like Salesforce to synchronize data.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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