What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Acts with Integrity
- Transparent
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Document Management
Resource Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
JONATHAN H.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
Easy to use and straightforward
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Easy to use and set up
What is your favorite aspect of this product?
I would say simplicity
What do you dislike most about this product?
Sometimes feels clunky
What recommendations would you give to someone considering this product?
Watch videos on how to use it.
Pros
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Santiago P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Great product for project management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The amount of features available
What is your favorite aspect of this product?
Formatting, workflows and notifications
What do you dislike most about this product?
It's not the nicest to look at if you have a large number of tasks
What recommendations would you give to someone considering this product?
If you have a big project to manage, Smartsheet is a great place to start
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Ahmad S.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Dec 2021
Good platform to empower teams to plan work
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I can plan strategies for me and my team simple and flexible views to better organize your work Easily switch views from grid to lists and this is for you and all the team
What is your favorite aspect of this product?
I can organize my all work and teamwork make new files and plans and set very organized reminders they have easy to use a template that makes you work very fast and easily
What do you dislike most about this product?
So far it's amazing but it needs a bit of time to get used to it everything is working fine and smoothly it can be better by offering more free plans for the startups
What recommendations would you give to someone considering this product?
Smart sheet is good for your team, You can plan and organize tasks for your team It's good and there are better products in the market but you can start with it
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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