What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
7% Neutral
92% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

82

Time & Expense Tracking

82

Reporting

81

Budget Management

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Ease of Data Integration

82

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Frank L.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

With Smartsheet, working as a team is a breeze

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It is helpful to utilize Smartsheet because it offers a one-stop shop for the creation of comprehensive timetables for project activities, related expenses, and a knowledge of activity interdependencies. Smarsheet makes it simple for the members of my financial team to get reports and produce additional types of data.

What is your favorite aspect of this product?

I am able to achieve communication amongst cross-functional teams and also develop a single source of truth for all of the information and timeframes pertaining to projects thanks to Smartsheet. Because it is simple for me to access, grant access to, and edit Smartsheet, I am able to have other members of my team directly submit updates.

What do you dislike most about this product?

One of the drawbacks of using Smartsheet is that it can be difficult to establish interdependencies across projects and to differentiate between a single action and a cascade of activities that are dependent on one another. This can lead to confusion.

What recommendations would you give to someone considering this product?

A fantastic program that makes it possible to organize and keep track of the work done in groups. User-friendly, with clear examples provided for each sub-option. The whole crew had little trouble adjusting to the new circumstances. Price that is both low and competitive. It is quite simple to initiate the creation of new assignments.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

Maite M.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Organizing work with Smartsheet

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

It really has many similarities with other software, but Smartsheet offers a simple and easy-to-use interface which greatly simplifies work and it feels very intuitive to use, with many interactive tools that I feel unique to the software, and it's very useful when it comes to customizing and configuring everything to suit our business requirements.

What is your favorite aspect of this product?

Smartsheet is my friend tool to organize all my pending work, it is a great manager with multiple tools that I love to use, one of them is the calendar, it is just what I need to visualize my short and long term tasks, creation of subtasks for go evaluating what I have to do and creation of really effective reports to evaluate the progress and work progress. I can manage assignments, where we visualize the tasks that correspond to each person and thus have a progressive workflow, we evaluate different aspects, risk management, projects and planning. The configuration is fully customizable, it is possible to adapt aspects to our comfort.

What do you dislike most about this product?

Until now, the only detail that I do not like very much is that the calendar is really very useful, however, I have not been able to configure the calendar by tasks but by projects, this does not allow me to see in greater detail each thing to do unless I go in to check.

What recommendations would you give to someone considering this product?

It is essential for me to have all my work in order, keeping each project up to date and achieving commercial progress is undoubtedly a success. I recommend the use of Smartsheet and achieve all the improvements that I have achieved, greater work productivity, better labor management and more professional scope in all my actions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harpreet S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

My Smartsheet Review

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

I like that it is much like an excel spreadsheet but you can really build out your system however you do like to meet the needs of unique projects. It allows my small team to be able to communicate and stay on task with the numerous projects we have going on.

What is your favorite aspect of this product?

It's more secure than sharing an internal document with the outside world because it doesn't not backup to our server and exposes us to potential security concerns. I don't need to add formulae because Smartsheet has so many capabilities also it saves me a lot of time in my day job after I figured out how to make it work for the unique demands of my area. Smartsheet allows me to save time,the time saved translate into money saved.

What do you dislike most about this product?

I haven't come across any for now.

What recommendations would you give to someone considering this product?

It helps remain on track from start to finish. It's a simple method to collaborate on a single file without having to worry about various versions. It allows our staff to stay organized and communicate regularly without the need for lengthy sessions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Most Popular Smartsheet Comparisons