What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
7% Neutral
92% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

82

Time & Expense Tracking

82

Reporting

81

Budget Management

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Ease of Data Integration

82

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Shawne P.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best tool for project and portfolio management.

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet is a solid and amazing tool for project and portfolio management. I like how easy it is to implement and set up. It allows us to manage our projects from anywhere anytime. It is super easy to create and allocate new tasks to colleagues.

What is your favorite aspect of this product?

Smartsheet enables me to organize and manage my daily projects and tasks with ease. It is one of the easiest application i have ever encountered. The interface is very intuitive and user-friendly thus making it quite easy to learn and use. The customer support team is readily available anytime.

What do you dislike most about this product?

I can't remember anything that disappointed me while using Smartsheet.

What recommendations would you give to someone considering this product?

To all prospective customers, i recommend Smartsheet for project and portfolio management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mohamed E.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The best spread sheet and Project management tool

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet having automated workflow which makes life easier, The solution Center have various templates which can be easily used plus the Dashboard which allows you easily to monitor the project progress and to identify any red flags, Overall, it gives you a full control on the project process and you can easily set automated mails and automated notifications

What is your favorite aspect of this product?

The best in Smartsheet is the Dashboard, its amazing dashboard as it gathers all the required data from the project progress and show it on the dashboard which allow also to migrate several projects in one dashboard

What do you dislike most about this product?

I didn't found any issues on Smartsheet but sometimes when the data siza is high it takes sometimes in loading

What recommendations would you give to someone considering this product?

If you want a project management app which can be easily integrated with your internal system, so you have to try Smartsheet as it allows you to attach what files you want plus the ability to monitor your project progress

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kevin R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Smartsheet is excellent PM/BI tool

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

My day-to-day sales operations are handled entirely in Smartsheet. I created a dashboard to track my open and concluded sales, products suggested, billing key performance indicators, and other metrics critical to my success. It is also used as an input form tool by external marketing partners to collect data from clients attending events and webinars. It makes it possible to see numerous useful insights into our regular sales and marketing operations.

What is your favorite aspect of this product?

Teams and individuals that are accustomed to working in Excel will find Smartsheet to be a natural transition. This tool will be especially helpful and somewhat familiar if you have a large number of users that handle their own projects in Excel or Google Sheets.

What do you dislike most about this product?

Visually, charts, cards, and dashboard widgets may be more adaptable. Smartsheet's Dashboards appear less interesting when compared to Power BI's. We require a greater variety of colors, additional charts, the option to choose background animations, etc.

What recommendations would you give to someone considering this product?

Fits the needs of businesses that want to streamline operations, create workflows, manage data entry through forms, and display information via dashboards. Isn't the ideal option for businesses searching for an Agile-based project management board because it lacks some of the most up-to-date features and functionality, such as sprints, problem kinds, versioning integration, deployment analytics, etc.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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