What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Shawne P.
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Best tool for project and portfolio management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a solid and amazing tool for project and portfolio management. I like how easy it is to implement and set up. It allows us to manage our projects from anywhere anytime. It is super easy to create and allocate new tasks to colleagues.
What is your favorite aspect of this product?
Smartsheet enables me to organize and manage my daily projects and tasks with ease. It is one of the easiest application i have ever encountered. The interface is very intuitive and user-friendly thus making it quite easy to learn and use. The customer support team is readily available anytime.
What do you dislike most about this product?
I can't remember anything that disappointed me while using Smartsheet.
What recommendations would you give to someone considering this product?
To all prospective customers, i recommend Smartsheet for project and portfolio management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Mohamed E.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
The best spread sheet and Project management tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet having automated workflow which makes life easier, The solution Center have various templates which can be easily used plus the Dashboard which allows you easily to monitor the project progress and to identify any red flags, Overall, it gives you a full control on the project process and you can easily set automated mails and automated notifications
What is your favorite aspect of this product?
The best in Smartsheet is the Dashboard, its amazing dashboard as it gathers all the required data from the project progress and show it on the dashboard which allow also to migrate several projects in one dashboard
What do you dislike most about this product?
I didn't found any issues on Smartsheet but sometimes when the data siza is high it takes sometimes in loading
What recommendations would you give to someone considering this product?
If you want a project management app which can be easily integrated with your internal system, so you have to try Smartsheet as it allows you to attach what files you want plus the ability to monitor your project progress
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kevin R.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Oct 2022
Smartsheet is excellent PM/BI tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
My day-to-day sales operations are handled entirely in Smartsheet. I created a dashboard to track my open and concluded sales, products suggested, billing key performance indicators, and other metrics critical to my success. It is also used as an input form tool by external marketing partners to collect data from clients attending events and webinars. It makes it possible to see numerous useful insights into our regular sales and marketing operations.
What is your favorite aspect of this product?
Teams and individuals that are accustomed to working in Excel will find Smartsheet to be a natural transition. This tool will be especially helpful and somewhat familiar if you have a large number of users that handle their own projects in Excel or Google Sheets.
What do you dislike most about this product?
Visually, charts, cards, and dashboard widgets may be more adaptable. Smartsheet's Dashboards appear less interesting when compared to Power BI's. We require a greater variety of colors, additional charts, the option to choose background animations, etc.
What recommendations would you give to someone considering this product?
Fits the needs of businesses that want to streamline operations, create workflows, manage data entry through forms, and display information via dashboards. Isn't the ideal option for businesses searching for an Agile-based project management board because it lacks some of the most up-to-date features and functionality, such as sprints, problem kinds, versioning integration, deployment analytics, etc.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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