What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
7% Neutral
92% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

84

Planning and Scheduling

84

Resource Management

83

Document Management

83

Dependency and Milestone Tracking

82

Time & Expense Tracking

82

Reporting

81

Budget Management

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Ease of Data Integration

82

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Jessica S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Smartsheet has been essential for managing project

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

Smartsheet is a cloud-based project management and collaboration tool. Use its tabular user interface, reminiscent of Microsoft Excel, to delegate labor, monitor projects, organize schedules, collaborate on papers, and handle other administrative duties. It helps us keep track of everything from website development to app development to content creation and social media marketing efforts.

What is your favorite aspect of this product?

If you are comfortable with Microsoft Excel, you will have no trouble learning to use the Smartsheet platform. Smartsheet offers a straightforward design that makes learning it possible for even those who aren't tech savvy. It's important to remember that the UI may seem too basic for some users, prompting them to seek out alternatives. Smartsheet is an excellent choice for centralized project management of any size.

What do you dislike most about this product?

To put it mildly, it's a bit cumbersome. The capabilities it offers are limited. Functionality may be too basic for some larger businesses. The interface might use some polishing; I'm constantly aware of the lag when I switch between different tasks.

What recommendations would you give to someone considering this product?

Utilizing Smartsheet has been crucial in completing a project management activity that required teamwork. Without a doubt, I've been able to get a tremendous formality in the simplest of operations; it's given a methodical projection, so that all departments use it to regulate the ways in which activities are carried out. Of critical importance, it excels at documenting spreadsheets and incorporating formulae, enabling utility control for those already versed in the fundamentals of excel spreadsheet enhancement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Carlos Eduardo R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Smartsheet, the execution of jobs in companies

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

We have great operations management and tasks which carry a fulfillment with Smartsheet directly to manage daily sales operations as well as build a dashboard to have important information about opportunities, closed deals, proposed products, we specialize in the registration of spreadsheets, integrating formulas, which allows a useful control.

What is your favorite aspect of this product?

We have good opportunities to effectively automate deadlines and specific checkpoints in a calendar using the numerous options offered by the program mainly for the management of projects that occur frequently as also the main tasks of each project and secondary and of course the generation of documents is another great feature, as reports are also generated with automations.

What do you dislike most about this product?

It has small degrees of difficulty when exporting project information in standard formats and of course It should have more search parameters in the projects and improved notifications for the mobile application as well as the enablement of attaching element in an automated workflow.

What recommendations would you give to someone considering this product?

Smartsheet is recommended as a tool for project managers to effectively manage their team and keep projects on track. It is well suited for organizations looking to improve processes, build workflows, manage input information through forms and display data through dashboards for better performance of organizational parts.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Genyerbet Jose V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Smartsheet: Projects are a success

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Useful for team jurors who are unfamiliar with creating a planning schedule but need to arrange and assign tasks to various team members. The organization is currently in the process of maturing.

What is your favorite aspect of this product?

Being able to use a tool that has some familiarity takes time away from training and orienting employees to a new tool and allows a strategy to get off the ground.

What do you dislike most about this product?

Could have a more user friendly interface or module to manage files uploaded to folders instead of attachments, it is available for external integration, but you have to pay to use it, would be nice if some integrations were built in.

What recommendations would you give to someone considering this product?

If you have several users who use Excel or Google Sheets for personal project management, this tool will be very useful and somewhat familiar. If you have a very large program, you might consider looking at more advanced platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

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