What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
Aaliyah V.
- Role: Consultant
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Excellent PPM tool with a lot of options.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet has made handling many calendars simple, particularly with the “Create a Report” option, which allows our employees to pull from various schedules at the same time. Furthermore, the filter, sort, and search tools make it more simple to find what I’m looking for on large data sheets. Smartsheets is a highly versatile application that can be used for a variety of tasks such as managing projects, task tracking, team collaboration, and work management. It facilitates teamwork. Multiple users can work on the same sheet at the same time, making it simple to track changes, updates, and progress in real-time.
What is your favorite aspect of this product?
Smartsheet is simple to use. It is as simple for a novice user to create and amend a spreadsheet. It is very simple to incorporate workflows and processes without advanced coding knowledge. Smartsheet listens to its users and is constantly improving its platform. After researching numerous platforms, I discovered that Smartsheet met the bulk of my requirements in a single platform. Smartsheet has been very easy for my team members to utilize and execute throughout their groups. . It includes automation tools that can aid in the automation of repetitive chores and workflows. This includes automated alerts, reminders, and notifications.
What do you dislike most about this product?
Smartsheets rely significantly on an online connection. Offline access is limited, which might be troublesome in regions where the internet is low or non-existent. When working on a large spreadsheet or collaborating in real-time, I notice delays and lags due to an inconsistent internet connection.
What recommendations would you give to someone considering this product?
Smartsheet unquestionably emerges as the unrivaled leader in its area when it comes to complete project management solutions, receiving widespread acclaim and recognition for its unsurpassed adaptability, user-friendliness, and powerful feature set. Smartsheet helps people and groups alike to orchestrate and manage their tasks with effortless precision, promoting an environment of greater collaboration and efficiency, due to its intuitive design and seamless integration of cutting-edge capabilities. Smart Sheet is now very beneficial to all of my team members; it greatly assists me in organizing and managing my complete week, month, and year.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Brandi A.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jul 2023
SmartSheet is a great product.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet is similar to other products.
What is your favorite aspect of this product?
My favorite features on SmartSheet is the Task management.
What do you dislike most about this product?
I wish you could integrate other products and the form builder could use some more features.
What recommendations would you give to someone considering this product?
Use SmartSheet for the Project management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amr E.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
The Ultimate Project Collaboration Solution
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out with its flexibility, collaboration, scalability, reporting, integrations, and user-friendly design. It's customizable for different industries, enables real-time collaboration, suits small and large teams, offers powerful reporting, integrates with popular tools, and is easy to use.
What is your favorite aspect of this product?
Smartsheet is an excellent project management tool that adapts to your needs. Its flexibility in accommodating various project management needs, work styles, and industries is widely praised. Smartsheet can help you customize workflows, collaborate with your team, and track progress in a way that suits your unique requirements, whether working on a complex project with different stakeholders or managing a simple task list.
What do you dislike most about this product?
Inviting new collaborators and editors to an existing Smartsheet can be challenging, mainly when permissions are not properly disseminated.
What recommendations would you give to someone considering this product?
Based on my experience with Smartsheet, I highly recommend it to anyone considering a project management tool. Its flexibility and adaptability are second to none, allowing you to customize workflows and collaborate with your team to suit your unique needs. Additionally, the ability to track progress in real-time and adjust as needed makes it a valuable tool for any project manager. While there may be a learning curve when using Smartsheet, the benefits are well worth the effort.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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