What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Oct 2023
It does it job, but not remarkable
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
Swapnil K.
- Role: Consultant
- Industry: Energy
- Involvement: End User of Application
Submitted Oct 2023
User friendly product
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Tool bars and options are easy to find from the main screen unlike other product
What is your favorite aspect of this product?
The dashboard and its customization
What do you dislike most about this product?
Atleast I could not able to export the data from this product to other product. Needs to work on this integration between tools
What recommendations would you give to someone considering this product?
Go for it, it will reduce your billability by atleast 30 to 40%
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Yuliya V.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
Easy To Manage and Track Projects
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Perfect for large and small projects.
What is your favorite aspect of this product?
Easy to keep an eye for all activities.
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
Effective collaboration tool
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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