What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Smartsheet Reviews
peter k.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Spreadsheet knows how to make Surveys
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
You as a user can have the best user experience in relation to survey making. It is highly flexible and adaptable in nature which is a big plus for the users. Tracking system high competency gives you the opportunity to save your time and efforts.
What is your favorite aspect of this product?
When making the surveys for different purposes this platform is very easy to use and helpful at the same time. It works on different devices which proves the fact that it is highly flexible and adaptable in nature. Plus, the tracking system is quite efficient.
What do you dislike most about this product?
For the external project collaborators, there are very limited features available in the platform which makes the work quite difficult and hard. Plus, the updates feature is not up to the mark as it is slow in nature and has compatibility issues as well.
What recommendations would you give to someone considering this product?
There should be more features and options for the external collaborators as it makes life easier for the users. The updates should be timely and highly compatible in nature.
Pros
- Unique Features
- Caring
- Altruistic
- Includes Product Enhancements
Please tell us why you think this review should be flagged.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
An extraordinary simple-to-utilize tool
Likeliness to Recommend
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Client Friendly Policies
Please tell us why you think this review should be flagged.
Antoine D.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Nov 2023
This is a powerful and easy to use PM tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
This product is simpler and availaible from anywhere which make it very democratic and powerful.
What is your favorite aspect of this product?
It is very easy to create project plan from anywhere and provide beautiful graph
What do you dislike most about this product?
Integration with other well known PPM tool is not that easy because it's a web tool.
What recommendations would you give to someone considering this product?
Give it a try using their free try it will show you the potential of the tool, The main advantage would be, for a growing business, to quickly be able to do project managing without the needs for a complex product integration.
Pros
- Trustworthy
- Inspires Innovation
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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