Smartsheet Logo
Smartsheet Logo
Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.2 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

Filter By

Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Planning and Scheduling

85

Workflow Management

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Dependency and Milestone Tracking

82

Budget Management

82

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Richard S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Automating processes during project management

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Process automation has led us to close new businesses, add our team to new projects, and innovate in the different areas of our company. The team now coordinates much more efficiently since we have the collaboration functions, scalability of the sheets, automated data collection, customization, and configuration, all of which is a compendium of possibilities for saving time, money, and has even allowed us to improve our annual ROI. Another positive point is the ease of carrying out collaborative work as a team, this being a fundamental part of our daily work to follow the workflow and coordinate the parts of our teams in the departments.

What is your favorite aspect of this product?

Smartsheet has allowed us to manage our projects and follow a line of work very efficiently from day one. It provides an interface packed with tools that has allowed us to automate work processes, from information collection, data analysis and report preparation, which is a comprehensive management of different work projects. Smartsheet is an easy-to-use platform, our work team has easily adapted to each function and any new features from the support team and the support material provided in its library have been the necessary support to improve and facilitate our navigation on the platform.

What do you dislike most about this product?

Our work team has adapted perfectly to the functions provided by Smartsheet, it has facilitated our work, it has been easy to use, it has automated various processes, integrated our work team and even customer support has always been attentive. Every part of the platform has been exactly what we needed, so I can't find any negative aspects to highlight; when something fails, an update is always there to fix it.

What recommendations would you give to someone considering this product?

I understand that with so many tools, Smartsheet can become an overwhelming tool, but it provides each and every one of the possibilities to correctly understand the function of the entire platform. My recommendation is to get more information about the entire function and thus facilitate the integration process.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Rohit Y.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"An effective tool for collobration and project."

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Combines spreadsheet capabilities with project management to provide flexibility.

What is your favorite aspect of this product?

I adore how simple it is to set up and oversee several tasks concurrently.

What do you dislike most about this product?

Too many features may be too much for novice users to handle.

What recommendations would you give to someone considering this product?

Perfect for handling complicated projects with medium-Sized to big teams.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Hussain K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

strong and adaptable tool.

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

it's helpful to be able to handle many things at once.

What is your favorite aspect of this product?

being flexible. smartsheet can keep track of budgets, chores, and projects.

What do you dislike most about this product?

complex data and traits that haven't been found yet can slow it down.

What recommendations would you give to someone considering this product?

a lot of people use it to stay up to date.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Most Popular Smartsheet Comparisons