Smarsh

Smarsh Connected Archive

Composite Score

7.7 /10

CX Score

7.9 /10

6 Reviews Write a Review

Claim Software

What is Smarsh Connected Archive?

Smarsh has been the leading provider of archiving solutions for the past two decades. We have developed deep industry expertise serving clients of all sizes and complexity, from small businesses to the world’s largest banks and government entities. With these distinct needs in mind, the Connected Archive comes in three separate editions, each with a unique set of capabilities tailor-made to help you succeed.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Smarsh Connected Archive Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

100

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 87%
Conflict Resolution:: 96%
Strategy & Innovation:: 94%
Service Experience:: 100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smarsh Connected Archive?

11% Negative

0% Neutral

89% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 93

Data Encryption

100

Granularity

Data Compression

Storage Optimization

External Storage Connectivity

Data Deletion Control and Space Gain

Restore to Current Format

Long Term Data Retention

Data Format Native Generic

Platform Support

Multiple Format Support

Vendor Capability Ratings

Average 90

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training

Smarsh Connected Archive Reviews

Yataani G.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

An Effective Data Archiving Software

Likeliness to Recommend

9 /10

What differentiates Smarsh Connected Archive from other similar products?

Smarsh Connected Archive makes data archiving possible for businesses across multiple industries including banks thanks to its robust security features and scalability.

What is your favorite aspect of this product?

I like the many security features of Smarsh Connected Archive Scaling is easy The software comes in 3 versions

What do you dislike most about this product?

Well, all has worked with Smarsh Connected Archive

What recommendations would you give to someone considering this product?

For business archiving I recommend Smarsh Connected Archive as it is ideal for all business regardless of the size and industry.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Aimee B.

Role: Information Technology
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2020

Excellent tool, easy to use!

Likeliness to Recommend

6 /10

What differentiates Smarsh Connected Archive from other similar products?

I think the integration features and the supervision qualities alone make it stand out. Excellent customer support put this product beyond all others.

What is your favorite aspect of this product?

The supervision qualities are excellent

What do you dislike most about this product?

Some of the data monitoring tools are clunky and don’t offer the most user friendly interfaces.

What recommendations would you give to someone considering this product?

Look no further, the best option on the market has arrived. Easily one of the simplest tools to implement, and with a little tweaking could take the entire market share

Pros

Performance Enhancing
Enables Productivity
Effective Service
Respectful

Cons

Vendor's Interest First
Less Generous

Smarsh Connected Archive

What is Smarsh Connected Archive?

Company Details

Need Assistance?

Smarsh Connected Archive Ratings

86 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Smarsh Connected Archive?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Granularity 'The granular storage of data, such that it can be searched and recovered in an expedient manner.

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Smarsh Connected Archive Reviews

Yataani G.

An Effective Data Archiving Software

Likeliness to Recommend

Pros

Aimee B.

Excellent tool, easy to use!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Data Encryption

Granularity

Data Compression

Storage Optimization

External Storage Connectivity

Data Deletion Control and Space Gain

Restore to Current Format

Long Term Data Retention

Data Format Native Generic

Platform Support

Multiple Format Support

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Breadth of Features

Quality of Features

Business Value Created

Ease of Implementation

Ease of IT Administration

Availability and Quality of Training