Sisense Customer Reviews 2025 | SoftwareReviews

Sisense

Composite Score

7.2 /10

CX Score

7.3 /10

32 Reviews Write a Review

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What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics – Enterprise category

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2 Top Rated Capabilities

3 Top Rated Features

Latest Award, 2025

2 Top Rated Capabilities

1 Top Rated Features

2024

8 Top Rated Capabilities

8 Top Rated Features

2023

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

85 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 88%
Conflict Resolution:: 89%
Strategy & Innovation:: 88%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

10% Negative

4% Neutral

86% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Trustworthy

Feature Ratings

Average 79

Collaboration

Data Modelling Tools

Dashboard

BI Platform Administration

BI Security

Data Connectors and Data Mashup

Data Exploration and Visualization

Advanced Analytics and Data Science

Intelligent Alerts and Notifications

Real-Time Visualization

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.0

View Sisense in this category (opens in a new tab)

Sisense Reviews

Jakes M.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Handling Analytics The Easy Way With Sisense

Likeliness to Recommend

10 /10

What differentiates Sisense from other similar products?

When it comes to business analytics, Sisense is a powerhouse It offers amazing features and is affordable

What is your favorite aspect of this product?

It makes running business analytics easy It's affordable Comes with intelligence features It's effective

What do you dislike most about this product?

Not ideal for new users. Require frugal training

What recommendations would you give to someone considering this product?

I recommend bSisense because it makes analytics and intelligence easy

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Robert U.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

Support for a wide variety of data sources and an easy-to-use interface make data consolidation easy. Another benefit of AI integration is that it improves the information a new user can gain. In addition to a fantastic community and helpful support staff, issues are resolved quickly.

What is your favorite aspect of this product?

With Sisense we can create dynamic dashboards and reports that show trends in sales, inventories and key performance indicators (KPIs). Thanks to this, interested parties can obtain information quickly and make well-informed decisions. Thanks to this technology, we were able to complete the task faster and more efficiently than before.

What do you dislike most about this product?

Although there is room for improvement in mobile capabilities, there are a number of restrictions on mobile access compared to the desktop version. It is possible to simplify the advanced customization of the panel, something quite complicated. Querying complex databases can be a bit complicated at times.

What recommendations would you give to someone considering this product?

When I need to create documentation based on real-time or historical data trends, Sisense is a lifesaver for data analysis and knowledge extraction. I can also better grasp difficult technical ideas with the help of the visualization tool.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

Tribhuwan T.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Features disappoint

Likeliness to Recommend

7 /10

What differentiates Sisense from other similar products?

Cloud based tool

What is your favorite aspect of this product?

intuitive viz

What do you dislike most about this product?

Performance

What recommendations would you give to someone considering this product?

More robustness and smooth functioning

Pros

Continually Improving Product
Inspires Innovation
Includes Product Enhancements
Appreciates Incumbent Status

Sisense

What is Sisense?

Company Details

Book a Free Demo Today!

Awards & Recognition

Sisense Ratings

84 Likeliness to Recommend

85 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Sisense?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

Jakes M.

Handling Analytics The Easy Way With Sisense

Likeliness to Recommend

Pros

Robert U.

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

Pros

Tribhuwan T.

Features disappoint

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Data Modelling Tools

Dashboard

BI Platform Administration

BI Security

Data Connectors and Data Mashup

Data Exploration and Visualization

Advanced Analytics and Data Science

Intelligent Alerts and Notifications

Real-Time Visualization

Self Service and Ad Hoc Capabilities

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Breadth of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Vendor Support