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Sisense Logo
Sisense

Sisense

Composite Score
8.0 /10
CX Score
8.3 /10
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Category
Sisense
8.0 /10

What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data.

Company Details

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Midmarket category

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Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 81

Collaboration

85

BI Platform Administration

82

Data Connectors and Data Mashup

82

Dashboard

82

BI Security

81

Intelligent Alerts and Notifications

81

Self Service and Ad Hoc Capabilities

80

Operational Reporting Capabilities

77

Mobile

75

Data Exploration and Visualization

71

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Customization

81

Availability and Quality of Training

81

Ease of IT Administration

78

Vendor Support

78

Sisense Reviews

John P.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Provides great business value post implementation

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Integration to different business models - in our case we were able to integrate Zendesk ticketd data to Sisense.

What is your favorite aspect of this product?

Dashboards!

What do you dislike most about this product?

Complex dashboards would need help from designers and those who are well versed on data modelling.

What recommendations would you give to someone considering this product?

Go for it - but for complex requirements would require effort from backend side.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Dhruv B.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Highly customizable from an analyst point-of-view.

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

It allows the analysts to develop code and visualize in the same platform seamlessly. The speed to delivery for my projects was lightning fast due to this feature.

What is your favorite aspect of this product?

Code customizability within the dashboarding tool.

What do you dislike most about this product?

Visualizations were not as good as other tools such as Tableau or PowerBI

What recommendations would you give to someone considering this product?

Worth testing a organizational fit with Sisense before going for the big players such as Tableau or PowerBI

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Respectful

Ajay K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Great bi tool with lot many features

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

The tool is very flexible and feature-rich, has connectors for pretty much any digital data source one could imagine, so very easy to integrate to any of your existing data source tools.

What is your favorite aspect of this product?

Customer service is very good

What do you dislike most about this product?

Nothing as I am aware of

What recommendations would you give to someone considering this product?

I highly recommend this tool

Pros

  • Reliable
  • Acts with Integrity
  • Helps Innovate
  • Enables Productivity

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